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Toyota of Hackensack
Hackensack, NJ
3,919 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,919 reviews
November 30, 2024
Melvin was very responsive with all my questions. I walked in very hyper focused on what I needed and he was right on it! I was very content with the seamless effort he made to make sure I got what I I walked in very hyper focused on what I needed and he was right on it! I was very content with the seamless effort he made to make sure I got what I needed, now I have my Aqua beauty. More
by WALKIRISCRUZ86
Verified CustomerEmployees Worked With
Melvin Delorbe
November 29, 2024
I have been going to this dealership for YEARS for purchases and service. I have never had a problem The staff is honest, friendly, professional and I think the service team goes above and beyond to purchases and service. I have never had a problem The staff is honest, friendly, professional and I think the service team goes above and beyond to help with any problems you may have with your vehicle. Highly recommend Toyota of Hackensack! More
by MONYPIT6
November 27, 2024
Abigail (sales) & Michael (finance) were amazing! Their honesty & great sense of humor throughout the transaction made me feel comfortable and confident in my purchase. Their honesty & great sense of humor throughout the transaction made me feel comfortable and confident in my purchase. More
by BRYCEAMIR
Employees Worked With
November 26, 2024
My experience and dealer was good gray with the people help me too much and make a great work in my truck help me too much and make a great work in my truck More
by ALFREDOFLORIAN26
Employees Worked With
November 25, 2024
My purchase went very quickly and I felt like I was treated fairly. This was our second purchase of a vehicle from Hackensack Toyota and I couldn’t be happier. treated fairly. This was our second purchase of a vehicle from Hackensack Toyota and I couldn’t be happier. More
by TOMALLEN607
Employees Worked With
November 24, 2024
Cheyenne was very attentive, professional, friendly, welcoming and patient during our visit. We didn’t feel pressured to purchase the vehicle that we chose!!! Will definitely recommend Hackensack Toyo welcoming and patient during our visit. We didn’t feel pressured to purchase the vehicle that we chose!!! Will definitely recommend Hackensack Toyota to our friends and family!’n More
by ALBANIA.BROWN
Employees Worked With
Chayanne
November 23, 2024
Abby was everything a person could want in a car salesperson. She communicated with me extensively and promptly via text, helped with tech issues with the car, and even bought popcorn for my son who salesperson. She communicated with me extensively and promptly via text, helped with tech issues with the car, and even bought popcorn for my son who joined me on my trip to the dealership More
by wyattcsgrow
Employees Worked With
November 22, 2024
"I recently purchased a Crown Signia from toyota hackensak and had an exceptional experience from start to finish. hackensak and had an exceptional experience from start to finish. More
by Ace
Employees Worked With
November 22, 2024
First was told over the phone it would take an hour, service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would no service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would not be much longer. Whole time spent at the dealer was four & half hours. More
by DAVENLOU2
Employees Worked With
Other Employees :
Didn’t work with Bob, I think her name was Debbie
