Toyota of Hackensack

Terrible service,never call back,only call after toyota open case,parts not in stock,dealer order wrong parts and it take 21 days to receive it,no help at all. three times comes with the same problem. Not open case,parts not in stock,dealer order wrong parts and it take 21 days to receive it,no help at all. three times comes with the same problem. Not recomended .Avoid at all cost. Now i need take car to a new toyota dealer. More

I enjoyed the overall experiance and Peter was very helpful. H e was with me through all the steps and helped me understand everything needed about leasing a new car. He kept in touch even after the pu helpful. H e was with me through all the steps and helped me understand everything needed about leasing a new car. He kept in touch even after the purchase to make sure everything is ok and to make sure I am enjoying my new Toytoa. Thank you, peter. More

Salesman, Peter Pepin to me was very professional in his Salesman, Peter Pepin to me was very professional in his sale. He displayed his profession in a way wich made me feel comfortable. As soon as I shook Salesman, Peter Pepin to me was very professional in his sale. He displayed his profession in a way wich made me feel comfortable. As soon as I shook hands with Peter, which was firm and his strong stare, proved to me he was a seasoned salesman. Great experience, Toyota of Hackensack has a professional staff. Thank You Peter. Your new friend and customer Martin Castro. More

The salesman (Peter Pepin) did more than I expected, even got me deal better than the other salesperson in the same showroom and then ensured that I got the most benefits from this deal with great after sale got me deal better than the other salesperson in the same showroom and then ensured that I got the most benefits from this deal with great after sales support. If you go to Toyota of Hackensack, make sure you ask for Peter. More

third purchase ive made from the dealer and 6th car ive financed, these cars come and go but my salesman peter as long as he selling cars, i will keep sending him my business and as for fred his manager v financed, these cars come and go but my salesman peter as long as he selling cars, i will keep sending him my business and as for fred his manager value what you have because trust in your business is hard to come by and me my family and friends believe in Pedro Pepin yes we know his real name he sold us three cars its on the paperwork.... anyway well be sending you more people just keep doing what you do thank you. More

third purchase ive made from the dealer and 6th car ive financed, these cars come and go but my salesman peter as long as he selling cars, i will keep sending him my business and as for fred his manager v financed, these cars come and go but my salesman peter as long as he selling cars, i will keep sending him my business and as for fred his manager value what you have because trust in your business is hard to come by and me my family and friends believe in Pedro Pepin yes we know his real name he sold us three cars its on the paperwork.... anyway well be sending you more people just keep doing what you do thank you. More

I was planning to purchase a minivan. I was trying to compare Toyota and Honda. I went to this dealer to test drive first. My questions to them was "1. give me a reasonable price. 2. do you have the car? compare Toyota and Honda. I went to this dealer to test drive first. My questions to them was "1. give me a reasonable price. 2. do you have the car?" I told them that I will ask Honda the same questions and do my comparison. They didn't give me any of the info at all. All they did was to tell me how stupid I am for even considering Honda. More

Mellie Dixon was very knowledgeable about the car I was interested and was very aggresive in finding the car I wanted for the price I wanted to pay. She was also very prompt in getting back to me and that interested and was very aggresive in finding the car I wanted for the price I wanted to pay. She was also very prompt in getting back to me and that meant alot to me since I wanted to purchase the car that same day. I have and will continue to recomend Mellie and Toyota of Hackensack to my friends and family. More

They are nice to you when you are coming in to buy. But once they made their money, you are on your own. I have called Toyota costumer service, but they weren’t much help ether. All they did was contactin once they made their money, you are on your own. I have called Toyota costumer service, but they weren’t much help ether. All they did was contacting the dealership to call me. They did this 3 times but the dealership never called me. More

There was hidden fee. I spent whole day to fix my There was hidden fee. I spent whole day to fix my payment error. The person in the finance department was very rude. However, the sales person was There was hidden fee. I spent whole day to fix my payment error. The person in the finance department was very rude. However, the sales person was very responsible and helped me a lot. Overall, I hated the dealer shop. I felt as they look down on me. Even though, I am young, they shouldn't look down on me as their customer !! More