
Toyota of Hackensack
Hackensack, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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these people are not what they claim to be.their financial department is crooked.i was ripped off by being charged twice for tax and registration and also doc fee.the price i negotiated was changed financial department is crooked.i was ripped off by being charged twice for tax and registration and also doc fee.the price i negotiated was changed when i went to the finance dept and i had to pay 1,000 extra.the car they sold me was out of oil i had to change oil at the nearby dealership when i went home.the sales person never advised me on tag regulations of new jersey because i am from out of state,couldnt drive the car for 4 days due to expired tags.tag and title dept clerk very rude.After countless calls,it took general manager to have my tags sent by ups express.ithey also forced me to get a warranty which thankfully, i was able to cancel via toyota financial.beware of these people, they dont have your interest at heart!!!!!!!!!! More
We just bought our new car a few days ago and our visit at this dealer was so positive. The people were very approachable and friendly. Thanks to Joe, for doing a great job. We will definitely recommend h at this dealer was so positive. The people were very approachable and friendly. Thanks to Joe, for doing a great job. We will definitely recommend him to our friends and family!!! More
Came in looking for a Rav 4, not sure what to expect. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. I have toyota care, so no oil change bills for 2 years !!!! Thanks all, will be back whenever I am ready for another vehicle! More
Came in looking for a Rav 4, not sure what to expect. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. I have toyota care, so no oil change bills for 2 years !!!! Thanks all, will be back whenever I am ready for another vehicle! More
I bought my 3rd Camry from Toyota of Hackensack the other day and left as pleased as ever. I live near a Bigger dealer right off the highway, but will always travel to these guys, it is so worth it. They t day and left as pleased as ever. I live near a Bigger dealer right off the highway, but will always travel to these guys, it is so worth it. They treat you with respect, give a great price, and the finance department is great. This is the place that gets all by business, a sweet ride I can afford every month! More
I purchased by car at Toyota of Hackensack and continue to use them for service. Every time I drive in for service I am greeted by a polite attendant and directed inside to meeting with a service writer. to use them for service. Every time I drive in for service I am greeted by a polite attendant and directed inside to meeting with a service writer. I worked with Cedric during my last visit and he was very professional and courteous. I dropped my vehicle off and was given a ride to work. Cedric called with the technician recommendations which I chose to have completed. The price was very reasonable and Cedric called me when it was done. I highly recommend this dealer!! More
Bought a 2009 Camry from Toyota of Hackensack and loved the experience. Sam was very nice and straightforward, and the deal I got was the best on the internet. I could not be happier with the interest ra the experience. Sam was very nice and straightforward, and the deal I got was the best on the internet. I could not be happier with the interest rate also, 2.9%, and the certified coverage that was free. It was like getting a new car at a HUGE discount. Thanks guys, you have a customer for life that will tell all his friends! More
I have bought my first new car, a Beautiful Camry through toyota of Hackensack and I love it. Billy was great, worked well with me and gave me a price that I could work with in my budget. Mike Finn was al toyota of Hackensack and I love it. Billy was great, worked well with me and gave me a price that I could work with in my budget. Mike Finn was also very nice and walked me through my MANY questions as this was my first new car! Even though I live closer to another Toyota dealer, I will come to Hackensack for life! Thanks so much. More
My wife and I have purchased new Toyota's for a long time (e.g. Coralla, Camry, 4Runner limited, Sequioa SR5) at different dealerships and have never experienced the type of customer service that has been pr (e.g. Coralla, Camry, 4Runner limited, Sequioa SR5) at different dealerships and have never experienced the type of customer service that has been provided by Toyota of Hackensack in New Jersey. I purchased a vehicle from this Toyota dealership and this should have been a great experience but unfortunately it's starting to get on my nerves. At the time of my purchase, I wanted to keep my old license plates but they insisted they had to provide temporary tags and forward the new tags at a cost of $150. The temporary tag that was provided was only for 20 days and has since expired. I've been on the phone with this dealership multiple times before and after the tags expired trying to get my new tags to no satisfaction. More
I WAS PROMISED a catalytic converter and a sideview I WAS PROMISED a catalytic converter and a sideview mirror ( glass only ) installment . Dropped off my car at scheduled time and when i called to I WAS PROMISED a catalytic converter and a sideview mirror ( glass only ) installment . Dropped off my car at scheduled time and when i called to find out the status 3 hours later ( promised time ) they hadn't even started on my car. I was told by XENIA that it would be ready by 5.30pm. Then at 5.00 pm. she called and said the mirror was installed but did not function and the catalytic converter was warped ?? So they had to order it from west caldwell. A loaner car was offered and apologies . However when i was dropping off the car in the morning one of the mechanics had come to ask RON if he could sell the catalytic converer to someone else and RON TOLD HIM IT WAS FOR ME . Suddenly my ordered converter for $800 was warped at 5pm when i dropped off the car at 10.30am. Somethings fishy about this place. It was probably sold after all. Chris the mechanic had diagnosed this car and order the part then why would it not fit? The part and labor was going to to be well over a thousand dollars and a timing belt installation scheduled for the following wednesday also another 1000.00 . This is how i feel .. if i am going to spend 2000.00 in two visits and the service is going to stink .. I have a choice to go back to Ramsey where the service is impeccable. They deliver their service with great honor and pride. You can see it in their efficent ways . In comparison this dealership in Hackensack, the communication skills are poor and one can sense the insincerity in their voice . I feel for JONATHAN BRETT the service manager .. who is trying so hard to change the set ways of his employees but some of them are just unprofessional and refuse to raise their standards. Unfortunately I purchased my highlander hybrid from Here ( 45000 ) and now am stuck with them ... OR AM I ? I am moving on ...thanks TOYOTA of HACKENSACK SERVICE DEPT for chasing yet another good customer away. My only advise to you guys is IMPROVE YOUR SERVICES . After all , you work in service... take it from me ... i provide service to 100 customers a day ... More