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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
September 09, 2012
I came into the dealership for routine service; as usual Cedric Hopson is my service advisor and he did an excellent job as usual. Great service expierence overall. Cedric Hopson is my service advisor and he did an excellent job as usual. Great service expierence overall. More
by jerzie.gyrl
Employees Worked With
Cedric Hopson
September 02, 2012
Looking for car and stopped there found a car, I asked for best price and replied thats the best price for someone who hasn't driven the car. Came back again car was in garage getting window fixed. Called for best price and replied thats the best price for someone who hasn't driven the car. Came back again car was in garage getting window fixed. Called back following week for test drive. I noticed that the car was in an accident, told the sales man and he said " let's look at the Car Fax" that in it's self is a joke. Wouldn't you know that the car fax said no accident. That's the third time that Car Fax was wrong out of ten cars that I looked at. I told him that the car was in an accident and i showed him the damage, but I guess that's when Car Fax works against you. It was incorrect yet they stuck to that story. The car was over price, I told them that the car was going for $ 2000 less everywhere, The manager's answer was " well when you leave someone else is going to take your place, but that's OK there are other car dealers also. Shame on them. I would have liked to talk to the actual owner and have him talk to me that way. Before my test drive the salesman must have called at least six times to make sure I would come for the test drive (William). That was a big waste of time. They thought I couldn't afford the car, but the truth is I didn't want to overpay for that or any car, I meen that's what book value meens. More
by Lafasi
Employees Worked With
socrotis and william
August 19, 2012
Ron worked hard at getting me a vehicle within a very limited budget. Completely stress free. I have referred others to the dealership as well. limited budget. Completely stress free. I have referred others to the dealership as well. More
by Lisad.promo
Employees Worked With
Ron Bellotti
August 07, 2012
The service that I recieved was excellent. Cedric was very friendly and answered all of my questions. My car was ready much earlier than expected. very friendly and answered all of my questions. My car was ready much earlier than expected. More
by mscoston
Employees Worked With
Cedric Hopson
July 30, 2012
Went to Toyota of Hackensack to buy a new RAV4 and left very happy. Price was the best in the area, and they worked hard to get me a monthly payment I could afford. I cannot say enough about how well the very happy. Price was the best in the area, and they worked hard to get me a monthly payment I could afford. I cannot say enough about how well they treated me and my family during the visit, and how hard they worked for us. This is the dealership for you!!! More
by jdavid551
Employees Worked With
Michael Park
July 21, 2012
Toyota of Hackensack Dealership is very friendly place, and so does the dealers, especially Ronald B. He goes beyound his necessary service to satisfy his customers... Give Two Thumbs UP! Recommend and so does the dealers, especially Ronald B. He goes beyound his necessary service to satisfy his customers... Give Two Thumbs UP! Recommend More
by rokks508
Employees Worked With
Ronald Belotti
July 12, 2012
Thank you Toyota of Hackensack! I brought my '07 Toyota Camry in for service today and it turned out that it needed some additional unexpected maintenance that required me to leave it there for a couple o Camry in for service today and it turned out that it needed some additional unexpected maintenance that required me to leave it there for a couple of hours. My advisor Ron Belotti kindly arranged for me to conveniently get droopped off at home and picked up again when my car was ready. I was extremely satisfied with the service provided by Ron and his team. The professionalism and timely manner exhibited is what makes going to Toyota of Hackensack for services a positive experience :-) More
by bonita0280
Employees Worked With
Ron Belotti
July 12, 2012
I have had my car serviced at many of toyota dealerships. Toyota of Hackensack service dept is by far the best. From start to finish. From being greeted by the valet, to the hand shake from my service ad-vis Toyota of Hackensack service dept is by far the best. From start to finish. From being greeted by the valet, to the hand shake from my service ad-visor. My service ad visor's name was Cedric Hopson. Usually I make apts, but this particular time I was unable to due to my busy schedule. Knowing how busy dealerships can be, I took a chance. I need to have routine maintenance. Cedric informed me that the wait time was long but if dropped it off, he would try his best to fit me in. He offered me a shuttle ride which conveniently took me to my office. (I would recommend dropping car off for service with out an apt) A short time later Mr. Hopson called to inform me that I also needed brake service and some filters replaced. He assured me that even with the extra work I would still be able to have my car before the close of the business day and the shuttle will pick me up and bring back to the dealer. Mr. Hopson was very professional and straight forward. Price were very reasonable compared to other toyota dealers and outside shops. I would highly recommend this toyota dealer. Great staff, great service, and great experience. Thank you Toyota of Hackensack and especially thank you to Cedric Hopson (my new service ad visor) More
by sincere1023
Employees Worked With
Cedric Hopson
July 12, 2012
Absolutely the most courteous car maintenance service I have received in years!! I can't praise their service enough and will definitely go back again if needed. have received in years!! I can't praise their service enough and will definitely go back again if needed. More
by HME
Employees Worked With
Entire service department
