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Toyota of Hackensack

Hackensack, NJ

4.5
3,969 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,969 reviews

March 10, 2012

these people are not what they claim to be.their financial department is crooked.i was ripped off by being charged twice for tax and registration and also doc fee.the price i negotiated was changed More

by danson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nico
Mar 27, 2012 -

Toyota of Hackensack responded

At Toyota of Hackensack we strive for customer appreciation and to have you return to us for every car you buy. We are glad the the PRICE of the vehicle made you happy, and am sorry that the state you live in gave an issue with your tags. If we can help in any way please let us know as we are here for you.

March 02, 2012

We just bought our new car a few days ago and our visit at this dealer was so positive. The people were very approachable and friendly. Thanks to Joe, for doing a great job. We will definitely recommend h More

by elai_120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe long
February 22, 2012

Came in looking for a Rav 4, not sure what to expect. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. More

by johncarbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Park
February 22, 2012

Came in looking for a Rav 4, not sure what to expect. Left with a 2012 that I love. Price was fantastic, salesman really helped and did not hassle me, and the finance guys got me through quick and easy. More

by johncarbone32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Park
February 08, 2012

I bought my 3rd Camry from Toyota of Hackensack the other day and left as pleased as ever. I live near a Bigger dealer right off the highway, but will always travel to these guys, it is so worth it. They t More

by joe.staven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates, Mike Finn
January 28, 2012

I purchased by car at Toyota of Hackensack and continue to use them for service. Every time I drive in for service I am greeted by a polite attendant and directed inside to meeting with a service writer. More

by northapproach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric
January 24, 2012

Bought a 2009 Camry from Toyota of Hackensack and loved the experience. Sam was very nice and straightforward, and the deal I got was the best on the internet. I could not be happier with the interest ra More

by dweltzer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam M
December 30, 2011

I have bought my first new car, a Beautiful Camry through toyota of Hackensack and I love it. Billy was great, worked well with me and gave me a price that I could work with in my budget. Mike Finn was al More

by Jjones11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BIlly Coll and FInance Mike Finn
November 28, 2011

My wife and I have purchased new Toyota's for a long time (e.g. Coralla, Camry, 4Runner limited, Sequioa SR5) at different dealerships and have never experienced the type of customer service that has been pr More

by lookingforgoodcustomerservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
November 19, 2011

I WAS PROMISED a catalytic converter and a sideview I WAS PROMISED a catalytic converter and a sideview mirror ( glass only ) installment . Dropped off my car at scheduled time and when i called to More

by nathoousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RON, XENIA in SERVICE
Dec 08, 2011 -

Toyota of Hackensack responded

Toyota of Hackensack always works to give the best service to our customers. We attempt to get all parts at the lowest price and give those savings to our customers. Jonathan Brett does a wonderful job of working with our clients and making the process as smooth as possible.

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