Toyota of Hackensack
Hackensack, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,895 reviews
I recently went to Hackensack Toyota looking for a Sienna. I had called several dealerships the day before and Hackensack (Mary) gave me the best price. Bill came up to us and was very friendly. He s Sienna. I had called several dealerships the day before and Hackensack (Mary) gave me the best price. Bill came up to us and was very friendly. He spent a lot of time going through the ins and outs of the vehicle we wanted and the whole car purchasing process. He also took us for a test drive. Bill went out of his way to get us a great trade in price for our truck and really cared. We literally spent hours there, the day was getting a bit long,so we had to leave for other appointments I had made prior. The dealership itself is massive. I don't think I have ever seen so many cars in a lot like this one. If you want a great price and great customer service go to Hackensack Toyota and see Bill. More
I recently purchased a Corolla from Toyota of Hackensack. Everybody I worked with were very friendly. John Perkins was my salesman. He was extrememly knowledgable about this car. I also had a great exper Everybody I worked with were very friendly. John Perkins was my salesman. He was extrememly knowledgable about this car. I also had a great experience with the gentleman in the finance department. Great car, Great dealership. More
The employees at Hackensack Toyota are very pleasant and easy to talk to. This is the third time I have gone back to Hackensack Toyota. My experience with my sales person John Perkins was great. I told hi easy to talk to. This is the third time I have gone back to Hackensack Toyota. My experience with my sales person John Perkins was great. I told him what vehicle I wanted, John discussed the program that Toyota was offering and then he spoke with his manager, Ron Berlotti to give me the cost of the vehicle. Steve Rosen one of the finance employees printed out all the paperwork and got me in and out with ease. I highly recommend this dealership along with the salesperson John Perkins. More
Financing manager Michael Finn snuck two warranties (tire & key replacement) into the final price of the car. When asked if we wanted these two warranties, we said no, and he said they wouldn't cost anything & key replacement) into the final price of the car. When asked if we wanted these two warranties, we said no, and he said they wouldn't cost anything and that they were included. Little did we know, he just snuck them into the final price of the car. When, I called to ask about the discrepancy and lack of documented price, he actually yelled at me on the phone and was extremely rude. He never once brought up the fact that I do have 60 days to cancel the warranties. Said I'm just one of thousands of customer's he deals with, are you kidding me who says that? Not someone you want to buy a car from. The financial services department at this dealership is extremely deceiving and very difficult to get in touch with. Strongly recommend considering a different dealership! More
During the first snow storm this year I was in an accident that messed up my back right light and trunk. I waited a few days trying to figure out where I would go. I'm new to North Jersey, and very accident that messed up my back right light and trunk. I waited a few days trying to figure out where I would go. I'm new to North Jersey, and very picky about who touches my car... I have many horror stories!! Anyway, I decided to Toyota of Hackensack and it was the best decision I could have made. I want to thank everyone there for having my car back to me within a week, problem free. If you have issues with your car I recommend you go here. It's worth it. More
My daughter and I came in to look at a used car and were ultimately referred to Antonio. He was very halpful, not at all pushy, and encouraged her to look at several different cars and test drive them. He ultimately referred to Antonio. He was very halpful, not at all pushy, and encouraged her to look at several different cars and test drive them. He asked questions to determine the type of car in which she was interested, and then identified available vehicles to suit her needs. He was a pleasure to deal with, and we would both recommend him to anyone. The finance dept, however, was extremely aggressive in pushing the extended warranty, and she had a hard time getting out of there because of all their pressure. That part was not fun. More
I gave this dealership a great rating because I really appreciated the little amount of time it took to leave the place with my new car. I went in knowing I wanted a 2011 Toyota Camry and at around what p appreciated the little amount of time it took to leave the place with my new car. I went in knowing I wanted a 2011 Toyota Camry and at around what price I wanted to spend. I also knew about how much money I should get for my trade in. The sales person definitely listened to everything I had to say and made it his priority to get me what I wanted. I left with my new Camry that day with no frustrations and for the price I had intended on paying. More
The following is my hassle shopping experience with Hackensack Toyota: This dealer is misleading the costomers by giving the wrong information in their Internet advertisement. I called this dealer f Hackensack Toyota: This dealer is misleading the costomers by giving the wrong information in their Internet advertisement. I called this dealer first before I went there. I was told that I will be given upto $1750 for matching my down payment and $500 American Express gift card or a free iPad. When I got there and decided to buy a new car and asked if I could have the benefit mentioned in their advitisement. They changed the whole story saying that the advertisement was for other cars,not for the car I was going to buy. I felt that I was insulted. The sales manager Michael Park is very rude and he lied. I do not recommend this dealer. More
Joe is great. Make sure you buy from him and best of all Joe is great. Make sure you buy from him and best of all he isn’t pushy. Joe helped me with a great deal and all my car buying questions. I’ve only p Joe is great. Make sure you buy from him and best of all he isn’t pushy. Joe helped me with a great deal and all my car buying questions. I’ve only purchased Ford vehicles in the past but my last car gave me a lot of problems. I drive a little over 700 miles per week and needed a more fuel efficient vehicle. I told Joe how much I wanted to spend and where I needed my payments to be, and he made it happen. I purchased a 2011 Honda Accord. Nothing fancy just something to get me to and from work. In all I was very satisfied making the move from Ford to Honda and Joe made the change a good experience More
Do not go to this place! My wife and I came in looking for specific cars that we had seen on their website, and the salesperson (worst I've ever dealt with in my life) refused to allow us to test drive a for specific cars that we had seen on their website, and the salesperson (worst I've ever dealt with in my life) refused to allow us to test drive a second car, saying "They're all the same. I don't want to ride around all day. That's not how it works." Unbelievable! More