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Toyota of Hackensack

Hackensack, NJ

4.5
3,982 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,982 reviews

June 14, 2017

Genuine and Fun Experience! The front desk makes you feel welcome as soon as you walk in-extremely attentive to your needs, especially Ana. I could not thank her more for being a More

by Kris9616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Rosen, Dan Beisswenger
Jun 15, 2017 -

Toyota of Hackensack responded

Thanks for taking the time to write this stellar review. Your compliments will be passed along to Ana, as well as Dan and Stephen! I am so glad that your experience was memorable, stress-free, and even fun! We hope to see you again soon.

June 13, 2017

Best dealer in nj. One word excellent.they are really good with their customer.highly recommended .jay rim was excellent woth the sales and julian did great in finance More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2017 -

Toyota of Hackensack responded

Thank you for the five-star review! I am pleased to hear that you enjoyed your experience with Jay and Julian, and will let them know of the great review.

June 13, 2017

Amazing & easy experience! Jay is great! After realizing I was over my lease mileage and stressed out, I went to Toyota of Hackensack on a whim. Jay was assigned to help me. He got me the exa More

by Jh3nb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2017 -

Toyota of Hackensack responded

Thank you for taking the time to leave this great, five-star review! I will be sure to tell Jay to keep up the great work!

June 10, 2017

Responsive Ray was very responsive. We just picked up the car so experience was limited to the initial test drive and communications regarding the chosen car. Ra More

by Cano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jun 12, 2017 -

Toyota of Hackensack responded

Thanks for taking the time to review our service! Glad to hear that you had such a great experience. Let us know if there is anything else we can help you with!

June 10, 2017

Every customer is important at Toyota I came back to Jay because he's not your typical car salesman. He's a gentleman and he's very accommodating and gets everything done fast. This is my More

by Eva&umut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Toyota of Hackensack responded

Thank you for the 5-star review! We appreciate your feedback to help improve Toyota of Hackensack. I'll be sure to pass along your kind words to Jay and the team! Hope to see you again soon!

June 08, 2017

Lo recomiendo dan un buen servicio Mi experiencia fue muy bueno llegué con muchas dudas y me dieron toda la información que nesecitava lo recomiendo a todos espero volver en otra próxim More

by Mynor9016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2017

Gracias Muchas gracias ana encontre lo que estava buscando gracias a tu ayuda ya tengo mi carro nuevo y a un precio rasonable recomendare el lugar me encanto More

by Rafaelhernandez619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Toyota of Hackensack responded

Muchas gracias para tu critica. Me alegra saber que disfrutaste tu experiencia. ¡Esperamos ver la pronto!

June 04, 2017

Excellent customer service My sister bought her car from this dealership last year so I gave it a try. Just Carlos was very helpful and informative of the vehicle I was looking More

by Hans Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Correa
Jun 05, 2017 -

Toyota of Hackensack responded

Thanks for taking the time to review our service. Glad to hear that you had such a great experience while at Toyota of Hackensack. If there is anything else we can help you with, let us know! Enjoy your new car!

June 02, 2017

Couldn't have done it without Juan Carlos Correa!!! My sales associate Juan Carlos Correa has helped me through the years with my cars. I have gotten 4 cars from him already! He is always attentive and More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Correa
Jun 05, 2017 -

Toyota of Hackensack responded

George, thanks for the 5-star review! We appreciate your continued support for Toyota of Hackensack. I'll be sure to let Juan know about your review, and we look forward to seeing you again!

June 02, 2017

Ana Mayers is the person to see at Toyota of Hackensack. Honest and no hassle with this beautiful lady. A true professional. Thank you Ana!?? More

by Idalme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Toyota of Hackensack responded

Thank you for your review! I'll be letting Ana know about your kind words!

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