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Toyota of Hackensack
Hackensack, NJ
3,982 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,982 reviews
June 22, 2017
Treated fairly and hoestly Happy with my purchase and did not feel pressured or ripped off. Good deal, good dealership. Picked up the car and was on my way in no time. Happy with my purchase and did not feel pressured or ripped off. Good deal, good dealership. Picked up the car and was on my way in no time. More
by Dan123456
Employees Worked With
Julian, Juan Caraballo, Dan Beisswenger
June 22, 2017
No Hassle This has been the easiest car buying experience ever! Ana was excellent and provided exceptional customer service. Fromthe sales team to the finance m This has been the easiest car buying experience ever! Ana was excellent and provided exceptional customer service. Fromthe sales team to the finance manager Steve it was a pleasurable experience. I highly recommend them! More
by Lgarruto
Employees Worked With
June 20, 2017
Honest Jay is honest and didnot try to distract me with many unrelated questions. I felt I can trust him. And price negotiation is open and fair. Jay is honest and didnot try to distract me with many unrelated questions. I felt I can trust him. And price negotiation is open and fair. More
by Carol
Employees Worked With
Other Employees :
Jamie from internet department gave me some helpful lists of cars I might interested in. I purchased one from his list.
June 20, 2017
Truly wonderful experience Ana help me find what car best suited me and my situation. While having having my best interest at heart, and making my experience enjoyable. Now I tr Ana help me find what car best suited me and my situation. While having having my best interest at heart, and making my experience enjoyable. Now I truly enjoy my driving experience in my new Rav4. More
by Terrance Kinsey
Employees Worked With
June 19, 2017
Service department This was my first experience at Toyota of Hackensack. My Scion TC. needed service and I wa able to get an appointment the same day. They were able to This was my first experience at Toyota of Hackensack. My Scion TC. needed service and I wa able to get an appointment the same day. They were able to pinpoint the problem and repair it quickly. The checkin and pick up was very smooth and professional. I would definitely recommend this dealership. More
by ScionTCowner
Employees Worked With
Bill Hughes
June 18, 2017
Absolutely fantastic, easy, and worth every penny I bought a Toyota Camry with the help of Ana who made sure I got the best deal ever. I hope that she continues her amazing service at this dealership. I bought a Toyota Camry with the help of Ana who made sure I got the best deal ever. I hope that she continues her amazing service at this dealership. She was not pushy, reasonable, and well informed allowing me to get the car of my dreams More
by Suraj123
Employees Worked With
June 17, 2017
Leased Toyota Corolla SE Walter was excellent and honest in his service to us. Mike was detailed in his explanation of introducing vehicle functions to me. I was pleased with Walter was excellent and honest in his service to us. Mike was detailed in his explanation of introducing vehicle functions to me. I was pleased with my experience. More
by Joshwg10
Employees Worked With
Walter Chacon, Mike Quinones
June 16, 2017
Great experience I just purchased my 4th vehicle from Toyota of Hackensack and I had a great experience. Ron went out of his way to accommodate my wish list and m I just purchased my 4th vehicle from Toyota of Hackensack and I had a great experience. Ron went out of his way to accommodate my wish list and made a great deal. Steve and Mike were great -- so helpful. We were in and out in a few hours and I LOVE my new truck! Thank you!! More
by Mkl654
Employees Worked With
Steve, Ron Belotti, Mike Quinones
June 16, 2017
The cruise is as good as the deal. First off I'd like to thank my agent Ana and the whole team at Toyota of Hackensack for working with me and getting me in my long awaited frs. Its a First off I'd like to thank my agent Ana and the whole team at Toyota of Hackensack for working with me and getting me in my long awaited frs. Its a car I've wanted since its' release and now I can handle all the curves of the road with speed and precision. Even with my credit we were able to work out deal that accommodates. I def recommend them for future car endeavors. More
by Hero Vincent
Employees Worked With
June 16, 2017
My 1st new car and Dream came true I've been waiting to buy a Toyota 4Runner TRD PRO for at least 1 year and they are really hard to get with the color you want and extras you want but I've been waiting to buy a Toyota 4Runner TRD PRO for at least 1 year and they are really hard to get with the color you want and extras you want but I was lucky enough to get it! I was getting really hard to get what I wanted but a good friend of mine recommended me to go to the Toyota of Hackensack and speak with Paul and so I did. Went there in March and I got it in June. Paul gave me exactly what I wanted even though it's a really hard truck to get he did it and being the first time I actually buy a new car I couldn't be happier! Will buy from them again in the future for sure. I know there were more people involved in than Paul and I don't know your names but I'm very grateful for all your great work. Thank you all ! More
by Rafael Sá
