Toyota of Hackensack

Incredibly easy, helpful, and stress-free process to buy car From the beginning, my car dealer Armando made sure that we would see and find the car we were looking for. He knew that the price was most important From the beginning, my car dealer Armando made sure that we would see and find the car we were looking for. He knew that the price was most important due to our budget and presented with every option to make sure we were making the right decisions. Even after making the deal, there were many follow up steps I asked from Armando and he was continuously able to to deliver without any wait. I cannot imagine many dealerships that would be able to immediately connect me to the dealer for questions and forms (4 times in 1 day). This was the only reason my family and I were able to get our car delivered so quickly! We will always remember Toyota of Hackensack's kindness, knowledge of the process, and avaialability. Thank you! More

Enjoyable car purchase Friendly, professional and knowledgeable sales personnel. Sales personnel went out of their way to find us a car that was acceptable. Camry XLE that w Friendly, professional and knowledgeable sales personnel. Sales personnel went out of their way to find us a car that was acceptable. Camry XLE that we bought came with all features that we were looking for. Price was unbeatable. More

Great customer service Returned our leased car, and purchased a new RAV 4. The employees that helped us were very nice, and the experience overall was quick and easy. Returned our leased car, and purchased a new RAV 4. The employees that helped us were very nice, and the experience overall was quick and easy. More

Great customer service. Great customer service, price was awesome hassle free. Walter. C help me through whole process. He Never drooped a Ball. I would definitely recomme Great customer service, price was awesome hassle free. Walter. C help me through whole process. He Never drooped a Ball. I would definitely recommend him to my friends and family. More

Leasing new car Jay Rim is such a qualified and knowledgeable salesman that we would only work with him to deal with any aspect of our two vehicles. He delivers excep Jay Rim is such a qualified and knowledgeable salesman that we would only work with him to deal with any aspect of our two vehicles. He delivers exceptional customer service everytime and it makes any of our visits to the dealership a pleasant experience. We will probably be loyal Toyota customers for years to come because of Jay! More

Excellent experience with Jay Rim I just purchased a used Toyota RAV4 from this dealership at an excellent price for low mileage. I'm really pleased with my experience. My sales person I just purchased a used Toyota RAV4 from this dealership at an excellent price for low mileage. I'm really pleased with my experience. My sales person was Jay Rim. I've dealt with other sales people here with prior Toyota cars but Jay really went above and beyond his duties. He was really patient through seeing and driving several cars on the used lot, and managed to get us an incredibly low interest rate, stayed with us through a lot of deliberation about the purchase, and saw us through till the end. After we left he followed up the next day to see how everything was. We had an issue with the windshield wipers but had us come back immediately to get that fixed and managed the entire service process for us. When we are there for service he still pops in to make sure we are taken care of. His level of conscientiousness and customer care is superb. I would recommend him highly. More

Great Service Everyone especially joe and mike were so friendly and help throughout the process of leasing the new car. Joe really helps you find the vechile that f Everyone especially joe and mike were so friendly and help throughout the process of leasing the new car. Joe really helps you find the vechile that fits your needs. More

Excellent experience in purchasing a new Toyota My wife and I recently purchased a new Toyota at Toyota , Hackensack. Our Sales Associate, Jay Rim, was professional, knowledgeable and extremely poli My wife and I recently purchased a new Toyota at Toyota , Hackensack. Our Sales Associate, Jay Rim, was professional, knowledgeable and extremely polite. Everything was handled in an efficient and transparent manner. We reached an agreement on price, etc. in less than 30 minutes. Jay explained every facet of the transaction and we completed all the details in less than an hour. Everyone we met at this dealership was friendly and were interested in satisfying our wishes. I strongly recommend Jay Rim and the Hackensack Toyota for anyone interested in purchasing a Toyota. More

great customer service Our sales rep was very patient with us and explained everything to us also everyone else helped us in a very kind way, i like that they all met my exp Our sales rep was very patient with us and explained everything to us also everyone else helped us in a very kind way, i like that they all met my expectations!!! More

2017 Highlander XLE Jay is an awesome car salesman! He takes the time to understand your needs and addresses all your concerns without the typical pushy sales pitch. Init Jay is an awesome car salesman! He takes the time to understand your needs and addresses all your concerns without the typical pushy sales pitch. Initially we were going to purchase the Highlander. After discussing financing options through Toyota and our own research we had a sense of what the monthly payments would be. Jay also took the time to explain the leasing program and we decided this was the best option for us. We so appreciate Jay’s patience, honesty, guidance and wiliness to negotiate. Thanks to Mike Quinones for taking the time to thoroughly explain the Highlander bells & whistles before we drove off the lot. Thanks also to Alex in finance & Greg Diaz, Allstate. More