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Toyota of Hackensack

Hackensack, NJ

4.5
3,983 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,983 reviews

August 05, 2017

Toyota RAV4 SE My experience at Toyota of Hackensack was excellent. I am the type to be suspicious of sales people of any kind, but Ana Mayers was very friendly, hel More

by Alejandro Montalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Aug 07, 2017 -

Toyota of Hackensack responded

Alejandro, thank you for the awesome review! We are so glad to hear that Ana and Mike provided you with outstanding customer service and made your purchasing experience with us such a great one. Please let us know if there is anything else we can help you with, and enjoy your new vehicle!

August 04, 2017

Great and friendly We had a very Good experience Ana was friendly and focused in our needs She managed very well the process to make The transaction easy and fast More

by Sol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Toyota of Hackensack responded

Thank you for the awesome review, and enjoy your new vehicle!

August 03, 2017

Rav 4 customer Ana Mayers esa wonderful and very helpful in finding the perfect Carmen, Julian from finance help me with all paperwork and was very friendly, and fin More

by YadiraZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Aug 07, 2017 -

Toyota of Hackensack responded

Thank you for the 5-star review and your kind words about our sales team! Enjoy your new vehicle, and please come back and see us!

July 31, 2017

great experience I found a nice car and the dealership made it a great first experience. The wait time to pick it up did take longer than expected which was annoying, More

by sunq232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Aug 07, 2017 -

Toyota of Hackensack responded

Thank you for the excellent review! We are sorry to hear about the wait time, but we are glad to hear that every other part of your experience with us was great. We hope to see you again!

July 30, 2017

great experience I feel I can trust that I am getting the best deal at the Hackensack dealership,everyone is helpful and enthusiastic I do not want to go anywhere else More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Quinones
Jul 31, 2017 -

Toyota of Hackensack responded

Elizabeth, thanks for the 5-star review! Glad we are able to provide such a great experience and look forward to seeing you again soon!

July 29, 2017

Certified 2017 Camry SE Saw the car at the dealership. Was listed $24000. Their website listed internet price for $19,9950. Got it for $19750. Jay Rim was my salesperson and More

by Vexate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jul 31, 2017 -

Toyota of Hackensack responded

Thank you for the great review! Happy to hear about your great experience and I'll be sure to pass along your kind words to Jay, Mike and the team!

July 29, 2017

Excellent buying experience from start to finish When an unfortunate car accident left me stuck several states away from home without a car, I found myself unexpectedly car shopping in an unfamiliar More

by Karin Maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Quinones
Jul 31, 2017 -

Toyota of Hackensack responded

Karin, thanks for taking the time to leave such a great review! We really appreciate your feedback and are happy to hear that you had such a great experience while at our dealership. Hope you enjoy the new car!

July 26, 2017

Best price, best service, highly recommend Best car buying experience ever. From first phone call to new car delivery this dealership exceeded my high expectations. Armando Morelli, inventory m More

by Pahea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Frank Rosen
Jul 27, 2017 -

Toyota of Hackensack responded

Thanks for this 5-star review! I am thrilled that the team here at Toyota of Hackensack was able to meet your needs. We look forward to seeing you again soon!

July 24, 2017

The greatest experience ever thank you Ana mayers for making Been with toyota of Hackensack since 2011 , never had an issue , today was my upgrade to a 2017 avalon ( owned previously sonata ) Ana mayers made ev More

by Pierre79nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beisswenger
Jul 27, 2017 -

Toyota of Hackensack responded

Pierre, thank you for this great review and for your loyalty to Toyota of Hackensack! Your kind words will be passed along to Ana, and I am glad to hear that you had an exceptional experience with us. We hope to see you again soon!

July 23, 2017

Good service. Good experience, and mellie is great salesperson, kindness and empathetic, Fast and direct. But all of the staff are amazing. All the step are quick a More

by Realex2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellie dixon, Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the great review of your service experience!

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