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Toyota of Hackensack

Hackensack, NJ

4.5
3,983 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,983 reviews

August 20, 2018

Excellent,professional,and friendly! LOVE, LOVE, LOVE my third Camry XLE !! I have been coming here for 10 years. This is an awesome dealership from salespeople to service department! More

by carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beisswenger, Dennis Donayre
Aug 28, 2018 -

Toyota of Hackensack responded

We are overjoyed that you are enjoying your 3rd Camry with us! We appreciate your patience throughout the process and your continued patronage. Thank you so much and enjoy your new 2018 Toyota Camry!

August 19, 2018

So happy! Great service! Such a helpful staff! Bought us pizza for lunch! Melissa is wonderful and very kind. Not a pushy salesman! Highly recommend coming he More

by Endonurse10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Donayre
Oct 17, 2018 -

Toyota of Hackensack responded

Thank you for your kind review! We appreciate that you allowed us to be your dealer of choice! Enjoy our purchase! I will pass along your review to Melissa and Dennis!

August 19, 2018

Excellent Service Our family came to TOH not planning buying a car the same day. By working with Melissa that she helped us to work out a deal that we wouldn’t say no. More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green, Dennis Donayre
Oct 02, 2018 -

Toyota of Hackensack responded

Thank you for allowing us the opportunity to be your dealer of choice! We are pleased that your experience here with Melissa was fantastic! Thank you so much for your purchase!

August 17, 2018

AMAZING EXPERIENCE From the moment we walked in to the moment we left we had great service! Second time back at this dealership and I wouldn’t go anywhere else! More

by Dkal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Oct 02, 2018 -

Toyota of Hackensack responded

Thank you so much for allowing us the opportunity to be your dealer of choice for a second time! We take great pride in providing excellent customer service! Enjoy your purchase!

Oct 19, 2018 -

Toyota of Hackensack responded

We appreciate that you came back to us a second time! We strive to provide the best service possible! Thank you again for your purchase and enjoy!

August 16, 2018

Excellent I bought a Rav4 from this dealership and they were very approachable and nice to deal with. Ana Mayers was the one who handled my sale and i would rec More

by martinezbettina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Toyota of Hackensack responded

Ana is one of our best salespeople and continues to receive many reviews from our clients. Thank you for your purchase and enjoy your RAV4!

August 14, 2018

Respectable friendly dealership All personnel here were helpful, patient, fair minded people who explained the entire process, start to finish, and offered continued support if any q More

by Beethoven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Aug 17, 2018 -

Toyota of Hackensack responded

Thank you for your review! We take great pride in being helpful, and patient during the sales process. Thank you for your purchase and enjoy your vehicle!!

August 12, 2018

Had a great experience! Staff are nice, approachable and informative. Explained everything we need to know. So far so good. Did not wait for too long for our test drive, but More

by Olga123
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Aug 17, 2018 -

Toyota of Hackensack responded

Thank you for your purchase! We take great effort to speed up the process as best as possible. I will pass along your review to Paul and Dennis!

August 11, 2018

Awesome Paul was extremely helpful and getting me into the car I wanted. Dennis explain how the car Works beautifully. Everyone here was very pleasant. I will More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Aug 17, 2018 -

Toyota of Hackensack responded

Thank for you purchasing with us Wanda! I am glad Paul and Dennis were helpful in the purchasing process. Referrals are always welcome!

August 11, 2018

Excellent It was easy and fast, the stuff is very nice and friendly, overall, it was a great experience, I’ll recommend it to my friends. More

by MMoussa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
Aug 17, 2018 -

Toyota of Hackensack responded

Thank you for purchasing with us a second time! Enjoy your new Highlander and Thank You for choosing us!

August 07, 2018

Inside my RAV4 Dennis did an excellent job of explaining how everything works inside my car, I am very thankful for his knowledge. Dennis also made it easier for me More

by Sophia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance gentlemen explained everything to me, I didn’t get his name. Joseph in the service department did a great job with my remote start, also the. En who assist with the cars!, Mary Green, Dennis Donayre
Aug 17, 2018 -

Toyota of Hackensack responded

Thank you for your purchase Sophia! Dennis is one of our best and brightest! Enjoy your RAV4 and thank you for choosing us!

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