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Toyota of Hackensack

Hackensack, NJ

4.5
3,983 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,983 reviews

December 21, 2018

Amazing! Walter chacon did an amazing job! He is very professional and very knowledgeable. I am happy for my New Toyota Corolla. This is my 3rd Car at Toyota H More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
December 17, 2018

Ana is great! Ana was very helpful throughout the process of picking out my new car and i couldn't of been more thankful! She explained everything thoroughly and ev More

by cyearwood121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Toyota of Hackensack responded

Ana has by the far the most positive reviews from our customers! She has the ability to be calm and collective during the sales process. Thank you for considering us and congratulations on your new purchase!

December 17, 2018

Excellent I certainly appreciate Walter’s help, this is the second time that I am buying a car with him. I highly recommend WALTER. Thanks Toyota-of-Hackensac More

by walter1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
Jan 05, 2019 -

Toyota of Hackensack responded

Thank you for allowing us to be your dealer of choice for a second time! Thank you recommending Walter! He is one of our top sales associates and continues to be highly requested by clients. Congrats on your purchase and thank you once again!

November 17, 2018

New car Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her More

by Glenys17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Toyota of Hackensack responded

Ana is most highly reviewed salespeople. The reason behind that is she goes to great lengths to make sure that clients needs and concerns are always addressed. Thank you for your purchase!

November 10, 2018

Exceptional service Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional foll More

by Spark
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Chacon
Nov 13, 2018 -

Toyota of Hackensack responded

Thank you for allowing us the opportunity to be your dealer of choice! Walter is known for his patience and professionalism. We hope your enjoy your purchase! Thank you!

November 06, 2018

Alejandro was great! He walked me through each step and understood my situation when purchased a used car. I'd definitely recommend him when purchasing both used or new ca More

by iy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
Nov 13, 2018 -

Toyota of Hackensack responded

Thank you so much for your purchase! Alejandro is fantastic at guiding clients through the purchasing process! Enjoy your purchase and thank you once again!

October 30, 2018

Great Experience Throughout my whole family, we have purchased/leased a little over 10 cars from Walter. We are loyal to him and this dealership for their continued s More

by Marianne51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
Nov 13, 2018 -

Toyota of Hackensack responded

Walter is one our most seasoned and experienced salespeople. He puts clients needs and concerns at the forefront of any purchasing experience. Thank you for allowing the opportunity be your dealer of choice once again!

October 25, 2018

Excellent experience! Ana Mayers is a friendly and knowledgeable sales consultant. She helped to make my decision to lease a new car easy. I am pleased that I was able More

by Rose17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

What an experience Bill and Sam have been amazing with my family and I. We purchased many vehicles from them for many years. We always refer our family and friends to th More

by Jaouni6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Musarra
Oct 16, 2018 -

Toyota of Hackensack responded

We appreciate that even though you are a return customer, you took the time to write a review of your experience with Billy and Sam. We certainly are indebted for your continued patronage of our dealership over the last few years. We will take this review as a sign, that we are doing things the right way at Toyota of Hackensack! Thank you again!

October 12, 2018

Excellent Helpful and always try to find the right vehicle for you. It took longer but I ended up happy with my car. Ana was very helpful. More

by Emma Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Toyota of Hackensack responded

HI Emma, sometimes finding the right vehicle takes time. In the end the fact that we were able to find the vehicle of your choice is what matters. We thank you for allowing us to be your dealership of choice. Ana is our top rated salesperson. I will pass along your review to her!

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