Back

Toyota of Hackensack

Hackensack, NJ

4.5
3,983 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 3,983 reviews

May 05, 2019

Amazing Customer Service My dad and I went to the dealership looking for an used car. We were lucky enough to work with Angel. He was really nice and patient explained everyth More

by Nagu24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 05, 2019

“Swift Ana” Walk-in at the dealership to browse highlander, and we stumble upon Ana who was very informative, incredibly helpful and without hassle. In half an h More

by Raffy_1968
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Toyota of Hackensack responded

Ana continues to receive the most reviews on from our customers for the amazing job she does with customers. She has a innate ability to recognize a customers needs and concerns and does a tremendous job addressing them. Thank you for your purchase and enjoy your Highlander!

May 05, 2019

Friendly service before even walking through the door From the first moment I called the dealership, I had nothing but friendly service. I was contacted by Miriam Shanken, one of the sales representatives More

by VictoriaLynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 09, 2019 -

Toyota of Hackensack responded

Miriam has worked in both retail and wholesale parts of the automotive industry. Having worked in both parts allows Miriam to have a unique perspective in assisting customers during the purchasing process. Although Miriam has not worked on the retail end very long, she continues to be one of our most requested salespeople. Thank you for purchasing with us and enjoy your Jeep!

May 05, 2019

Honest brokers I felt the sales staff were up front and not unctuous, obsequious or falsely polite. We discussed our needs. They were patient. I felt no pressure to More

by Sabulior2018!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
May 09, 2019 -

Toyota of Hackensack responded

Thank you for leaving us a positive review! Toyota of Hackensack takes great pride in trying to offer the best experience possible during the purchasing process. Our service department is bar none, one of the best available. Enjoy your new purchase and Thank You for allowing us the opportunity to be your dealer of choice!

May 05, 2019

Professional and helpful Everyone but especially Angel was very helpful, professional and efficient. We came with two boys and Angel was very patient with us. I would defi More

by Aszumilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 09, 2019 -

Toyota of Hackensack responded

Angel is one our rising stars at Toyota of Hackensack. We are glad to hear that Angel was able to help you navigate the purchasing process! Thank you for your purchase and we look forward to being able to help you with any of your automotive needs in the future!

May 04, 2019

Armondo Armomdo was an awesome help and made my first experience of buying a truck go smoothly. He is extremely knowledgeable as well as kind and trustworthy. More

by Tommy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Toyota of Hackensack responded

Armando is one our senior sales associates and is extremely knowledgeable with the Toyota product line. We are glad to hear that he was able to offer assistance in regards to purchasing your first purchase truck! Thank you for your purchase and enjoy our Tacoma!

May 04, 2019

Wonderful and painless! From the second we walked in the door, we were welcomed by Miriam and immediately felt comfortable. She listened to what I was looking for in my new c More

by Ncg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Arias, Miriam Shanken
May 04, 2019

Gracias por tu servicio! Nuestro proceso de comprar Un Carro nuevo fue muy simple .Ángel nos ayudo con todas las preguntas que teníamos. Fue muy amable con nosotros . Much More

by Claud26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 09, 2019 -

Toyota of Hackensack responded

¡Gracias por sus amables palabras y por darnos la oportunidad de servirle! Nos alegra que haya disfrutado su experiencia con nosotros y esperamos poder ayudarlo en el futuro.

May 03, 2019

Hands down / easy as pie It was a pleasure. I will be back and totally recommend Miriam as a sales professional to anyone. She recognized my needs & assisted in putting me in More

by BethAnn's Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 09, 2019 -

Toyota of Hackensack responded

Hi BethAnn! Thank you for your review. You are 100% correct, Miriam does a fantastic job keeping in touch with customers and recognizing their needs. I will pass along this review to her. Thank you again for making your purchase with us and enjoy your new Camry!

May 03, 2019

Angel was excellent to work with!!! We had a seamless experience purchasing a new vehicle from Toyota of Hackensack. Angel was excellent to work with...he was direct and gave us the exac More

by emgdance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddymer Diaz, ANGEL ALVAREZ
May 09, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! Angel has been with us for about a year but continues to be highly reviewed by clients. He continues to offer top notch customer service and no nonsense approach. We look forward to having you come back and work with Angel in respect to any of your automotive needs. Enjoy your new purchase!

...
355
...