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Toyota of Hackensack

Hackensack, NJ

4.5
3,984 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,984 reviews

May 22, 2019

Nice experience Nixon was very helpful, he did an amazing job helping me buying a nev Highlander, he answered all my questions and it all went quick and smooth Thanks More

by Albert123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Hi Albert! Thank you for taking the time to leave us a review! We are glad to hear that Nixon was able to answer all your questions and concerns! Thank you for your purchase and enjoy your Toyota Highlander!

May 22, 2019

Love my new car Myriam was great to work with. Very knowledgeable and very efficient. I'm loving my new car. She helped us get our new plates and everything went seem More

by Celestemriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 31, 2019 -

Toyota of Hackensack responded

Miriam is our top rated sales associate. She continues to receive high marks from our clients because she goes above and beyond most other sales associates during a purchase! Thank you for taking the time to leave us a review. We certainly do appreciate the business and enjoy your new purchase!

May 22, 2019

Unbelievable experience Great place, nice staff Specially I recommend Nixon Gomez has best person for all buyers, he is really good guy, and they helps me a lot.. and the f More

by Vip12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! We certainly believe our staff is the best! We are glad to hear that Nixon provided top level customer service during your purchasing process. We appreciate your business and enjoy your beautiful new RAV4!

May 21, 2019

Best dealership in NJ !!! This has to be the best dealership in new jersey! they have an amazing selection of cars but not only that, they are very patient with you and they wo More

by Brianna,c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Thank you for awesome review! We certainly strive to be the best dealership in the tri-state area! We do have a tremendous selection of both new and pre-owned vehicles! We are gload to hear that Nixon was patient and did everything possible to get you into the right vehicle! We appreciate your business and enjoy the Mazda!

May 19, 2019

Amazing Experience This was our first time at a dealer and it was a great experience. Felt like we were being taken care of. And the employee helping us also spoke Spani More

by Aagudelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 31, 2019 -

Toyota of Hackensack responded

We go out of our way to make sure the purchasing process is a great one and to take care of our customers as best we can! Thank you for choosing us and congrats on your purchase!

May 19, 2019

Best service I’ve ever had Angel is my guy from now on, I’d trust him with my grandmother. I came in knowing what I wanted but Angel took his time to show me around and explain More

by Quentonbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
May 31, 2019 -

Toyota of Hackensack responded

We certainly appreciate that Angel was able to deliver even better than what your expectations were coming to us! We appreciate you making your purchase with us and please think of us in the future for all your sales and servicing needs!

May 15, 2019

Real personality with honest selling. I was amazed with my sales person who didn't just sit attempting to over come objections. The product presentation was comprehensive, the test drive f More

by Moe's Guitars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 17, 2019 -

Toyota of Hackensack responded

Miriam continues to garner fantastic reviews because of the phenomenal job she does with clients! Clients continue to ask for her by name! Thank you for your purchase and enjoy your new purchase!

May 13, 2019

Customer Service Comments Meriam S provided great customer service and we knew her word was final. Credibility and professionalism was amazing! Meriam kept us updated on vehicl More

by Shack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 13, 2019

Miriam S treated us to amazing customer service! Our experience was effortless -she listened and delivered! She really worked to meet our requests. Miriam is an outstanding young sales professional t More

by Shannon L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 13, 2019

Great experience! I went to Toyota of Hackensack knowing exactly what I wanted. As soon as I walked in I was greeted by Miriam. She was super helpful and knowledgeable. More

by ErikR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 17, 2019 -

Toyota of Hackensack responded

Thank you for your review Erik! We understand that nobody likes to spend hours at the dealership, We pride ourselves on making the process as expedient and efficient as possible. Miriam is not only helpful but has comprehensive knowledge of our product line. She's fantastic! Thank you for purchase and enjoy your vehicle!

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