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Toyota of Hackensack

Hackensack, NJ

4.5
3,985 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,985 reviews

May 28, 2019

best sales consultant Walter was most professional, honest, kind and very patient. He was wonderful and made sure all our questions were answered. I would definitely reco More

by Thank you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
May 31, 2019 -

Toyota of Hackensack responded

Walter is one our best & experienced sales associates! Thank you for allowing us the opportunity to be your dealer of choice. Enjoy your new purchase!

May 27, 2019

New car lease Miriam was my dealer and from the beginning she made me feel very comfortable and taken care of. I highly recommend this dealership and her as your de More

by Horsey32!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 31, 2019 -

Toyota of Hackensack responded

Miriam continues to garner the most reviews among our sales associates even though she hasn't been with us very long. She continues to go above and beyond what customers ask for. Thank you for choosing us and enjoy our new purchase!

May 27, 2019

Best dealership experience you can ever get. Thanks so much Ana. Great communication and great experience. I've never thought I was be able to get a new car but thanks to you I could get it. More

by CamiloMultiplex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019

Really friendly Miriam was super friendly, helpful and made the experience really enjoyable. She allowed us the time to make the experience that was best fit for us. More

by ffrasco13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
May 31, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! Miriam goes out of her way to make the experience as easy and enjoyable as possible. Thank you for your purchase and enjoy your new purchase!

May 25, 2019

great experience! Simple process overall. Honest and upfront about things. Respectful and not overly pushy. We got the exact car just as we wanted it. Definitley would More

by Mdrl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Mary Green, Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Being able to provide exactly what a client wants is one of the hardest part of the purchasing process. We are glad to hear that Nixon was able to assist in that regard. Thank you for your business! Recommendations are always welcome!

May 24, 2019

Happy with our first car !!! Very happy with our car with service we definitevely reccomend it nixon he was very patience and help us with evrything .i would come back for our sec More

by Cristianvelezr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Thank you for purchasing with us Christian! Patience is something we preach at our dealership! We are glad to hear that Nixon was able to provide excellent service and we certainly look forward to having you come back for your second vehicle. Thank you for your purchase! Enjoy your Corolla!

May 24, 2019

Best salesman in the business. Great experience! most wonderful Salesman I have ever had the pleasure to do business with him had a great deal of patience with me he never faltered and having me com More

by Martillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANGEL ALVAREZ
May 31, 2019 -

Toyota of Hackensack responded

We are happy to hear that Angel was able to provide excellent customer service throughout your purchasing process. Congrats on your beautiful Tacoma! We really appreciate your business and I will pass along your review to Angel!

May 23, 2019

The excellency of service I wanted to thanks Nixon for his excellency service provided. He answered all the questions I had about buying a Toyota Yaris. He was very kind, hon More

by rudy1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
May 31, 2019 -

Toyota of Hackensack responded

Hi Rudy, thank you for taking the time to leave us a fantastic review! We are glad to hear that Nixon was able to help you navigate your purchasing process with us! Thank you for purchasing with us! Enjoy your beautiful new Yaris iA!

May 23, 2019

Great Experience! Miriam provided excellent customer service and worked with me to get me in the car I wanted at a price I was comfortable with. She's personable and it More

by Roxnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
May 31, 2019 -

Toyota of Hackensack responded

Miriam is our most personable Sales Associates and continues to provide excellent customer service to our clients! Congratulations on your beautiful new RAV4! We appreciate your business!

May 22, 2019

Excellent service, Great automobiles I have always had an amazing experience at Toyota of Hackensack. My family has been with toyota for over 30 years and we are never disappointed. Arman More

by Ashli_Prescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Toyota of Hackensack responded

Armando is extremely receptive to his clients in regards to their purchases. His product knowledge is bar none, one of the best at our dealership which helps narrow down the right vehicle for his clients. Thank you for your continued business with us and congrats on your new purchase!

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