Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,990 reviews
June 20, 2019
Exceptional Service I wish I could buy a car everyday from Toyota of Hackensack. The service given to me by Miriam made me feel like I was the queen of England! I have ne I wish I could buy a car everyday from Toyota of Hackensack. The service given to me by Miriam made me feel like I was the queen of England! I have never experienced such treatment from any other dealer. Other dealers would always get me so stressed but Miriam Shanken and Steve Escobar I went above and beyond. I hope I can win the lottery so I can buy hundreds of cars from Toyota of Hackensack! Such a pleasurable experience! More
by odette
Employees Worked With
Steve Escobar, Miriam Shanken
June 20, 2019
Awesome experience from start to finish From the moment I walked in the door Paul was extremely helpful, walked me through the entire process and just made the whole experience pleasant and From the moment I walked in the door Paul was extremely helpful, walked me through the entire process and just made the whole experience pleasant and stress-free. I highly recommend Paul and this dealership. More
by Jo+Jenn
June 19, 2019
Very Good! It’s being my dealer for the past 5 years, very good services and working hours. I recommend Toyota of Hackensack for your purchase and your maintena It’s being my dealer for the past 5 years, very good services and working hours. I recommend Toyota of Hackensack for your purchase and your maintenance of your vehicle. More
by Palvarez
Employees Worked With
Miriam Shanken
June 17, 2019
The most supportive and Helpful Ana and Michael were amazing. They took me from a bad situation to driving out with my new car. I am so grateful to the whole team for all their h Ana and Michael were amazing. They took me from a bad situation to driving out with my new car. I am so grateful to the whole team for all their help. This is a great dealership. More
by amn35
June 15, 2019
the very best SERVICE & Customer Satisfaction The service department at Toyota of Hackensack is SUPERB! Cedric is THE MAN! In the sales department, Ana Mayers is nice & smart & very informative. The service department at Toyota of Hackensack is SUPERB! Cedric is THE MAN! In the sales department, Ana Mayers is nice & smart & very informative. She will take care of U! More
by fastdriver2
June 13, 2019
Great buying experience The staff was very helpful and Nixon did an amazing job giving me many options on how to buy a car. All the process was very fast and every question t The staff was very helpful and Nixon did an amazing job giving me many options on how to buy a car. All the process was very fast and every question that I had, was answered properly. Great dealership to buy a vehicle! More
by Johnjmone
Employees Worked With
Nixon Gomez
June 12, 2019
Great overall experience. Nixon was extremely professional and helpful from start to finish of the whole car buying experience. I would highly recommend working with him and lo Nixon was extremely professional and helpful from start to finish of the whole car buying experience. I would highly recommend working with him and look forward to our next transaction. More
by Jeeps
Employees Worked With
Nixon Gomez
June 11, 2019
Soon! I wanted to trade my car (recent hit & run) in for small SUV. Ms Shanken knows her cars and the inventory available at the dealership. Quickly got m I wanted to trade my car (recent hit & run) in for small SUV. Ms Shanken knows her cars and the inventory available at the dealership. Quickly got me on the road test driving a vehicle I was interested in. She tried to get the numbers right for me, but I just felt like I didn’t want to go that high. She didn’t want me to give up but I told her I would come back at a later point when I was in better shape financially. She is definitely the person that will sell me my next Toyota. She seems like the kind of person that’ll run her own dealership. Good luck to you Ms Shanken. More
by VFeliciano
Employees Worked With
Miriam Shanken
June 11, 2019
Miriam was so sweet! I really liked how nice they were. All questions was answered. Very thorough with the new car. They went over how to use the new. I really liked how nice they were. All questions was answered. Very thorough with the new car. They went over how to use the new. More
by Nicwalnut12
Employees Worked With
Miriam Shanken
June 11, 2019
Love my Camry ! So glad we found Miriam as our sales person! She made our purchase so easy. After our car was totaled, I was nervous about going to get a new one. Mir So glad we found Miriam as our sales person! She made our purchase so easy. After our car was totaled, I was nervous about going to get a new one. Miriam made sure we got the exact car we wanted (after showing us multiple vehicles and colors). She has even kept in touch with us since. If you are looking for a Toyota, come to Hackensack and ask for Miriam. More
by McKCamry
Employees Worked With
Miriam Shanken
