Back

Toyota of Hackensack

Hackensack, NJ

4.5
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 3,990 reviews

July 02, 2019

Great car, great service, great experience. Dropped by Toyota of Hackensack to check out a car advertised online, was met by Miriam who was very accommodating, engaging, knowledgeable and was ve More

by DYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Thank for taking the time to leave us a review! The internet has certainly changed how customers are now searching for vehicles, but having a sales associate like Miriam really makes the purchasing process so much easier from start to finish. We appreciate the opportunity you afforded us. Enjoy our new purchase!!

July 01, 2019

Excellent service My husband and I met Myriam last October when we were looking to buy a car. The minute she came down to help us we felt we were taken care of. She is More

by Joy1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Hi Joy! We really appreciate that you allowed us not once, but twice the opportunity to be your dealer of choice. Miriam really is fantastic in all aspects of the purchasing process. Her reviews from customers on our page clearly reflect that she does things the right way. Thank you for taking the time to leave us a 5 Star review and enjoy your new purchases!

July 01, 2019

Love our new car Stopped by Toyota of Hackensack and was greeted by Miriam. We didn't buy our vehicle from her that day, but she stayed in touch and we worked a deal o More

by ehasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

We love to hear customers tell us that they love their new purchase! We thank you for allowing us an opportunity to be your dealer of choice! Thank you for taking the time to leave us a review!

June 28, 2019

Good dealership Great service. Fast response. Nice and honest sales rep Nick. Help you out and considerate as well. We got a nice CPO car back home the same day visit More

by fangliwei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Green, Miriam Shanken, Nixon Gomez
Jul 06, 2019 -

Toyota of Hackensack responded

We are glad to hear that both Nixon and Miriam were able to assist you in regards to purchasing your Certified Pre-Owned Toyota! We appreciate that you took the time to leave us a review! Thank you for your business & enjoy your Certified Pre-Owned vehicle!

June 28, 2019

Amazing sales experience from start to finish We first appeared at the door of Toyota of Hackensack in the Fall of 2018. We where greeted by Miriam and explained to her that we really didn’t know More

by TheMilchers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin from Finance, Miriam Shanken
Jul 03, 2019 -

Toyota of Hackensack responded

At Toyota of Hackensack we firmly believe that honesty is the best policy. We do our best to answer any questions or concerns that clients might have. A great sales person can help a client navigate to the right vehicle even if that picture is unclear in the beginning. Miriam exemplifies everything that a great salesperson is. We appreciate that you came back to purchase a 4Runner with us. Thank you for leaving us a 5 Star review! Enjoy your 4Runner!

June 28, 2019

Made the experience painless! From the start, Paul was welcoming and very helpful. He would go out of his way to get us all the information available. So happy with my new car and More

by Mandieval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2019 -

Toyota of Hackensack responded

We are so happy to hear that Paul went out of his way to provide all the information possible in regards to your new vehicle purchase! We appreciate that you took the time to leave us a 5 Star review! I will pass along this review to Paul! Thank you for your business and enjoy your new purchase!

June 27, 2019

Easy First Car! I was a little nervous when going to the dealer to buy a car but Miriam was nice and easy to talk to and helped me find the right used car for me in m More

by yoondesung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 06, 2019 -

Toyota of Hackensack responded

Thank you for leaving us a 5 Star review! We are glad to hear that Miriam was able to help you navigate purchasing a pre-owned vehicle within your price range! Thank you for your business and enjoy your new purchase!

June 26, 2019

People you can trust Nixon Gomez has an amazing customer service, since i walked in he started looking for the best deal that fit my needs. He talked clear, works efficien More

by MauricioRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
Jul 06, 2019 -

Toyota of Hackensack responded

Hi Mauricio! Thank you for leaving us a 5 Star review! Leaving a recommendation for Nixon online is the best compliment a customer can give us. We appreciate your business and enjoy your new 2019 Toyota RAV4!

June 23, 2019

Great Sales Experience Bought my used Corolla from Miriam. Shopped around for weeks, but liked the way she helped me and returned to her for my purchase. I did a lot of rese More

by WildBill55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 06, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! Returning to purchase with Miriam due to the customer service she provided is the best compliment a customer can provide. We appreciate your business and enjoy your Corolla!

June 22, 2019

Miriam was great Very smooth buying experience. Miriam was friendly, knowledgeable and easy to work with. We brought our four month old along and when we needed to nu More

by Palmtrees33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 03, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a 5 star review! We are glad to hear that Miriam was able to offer excellent customer service! We understand that shopping for a vehicle with a newborn can be tough and we strive to make the process as easy and seamless as possible. Thank you for your business and enjoy your new purchase!

...
350
...