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Toyota of Hackensack

Hackensack, NJ

4.5
3,991 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,991 reviews

October 17, 2019

My dream truck Miriam and the team at Toyota of Hackensack were personable, committed, and worked to get me the best possible situation for me to get my truck. I cou More

by austinrnieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin helped me get an awesome warranty!, Miriam Shanken
October 16, 2019

Better Than The Rest Walking into Toyota of Hackensack and meeting Miriam Shanken was by far and away the best thing that could have happened to us during our car buying e More

by Mike C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 18, 2019 -

Toyota of Hackensack responded

Hi MIke, Thank you for leaving us a 5 Star Review! We are glad to hear that Miriam was able to provide customer service beyond your expectations! Miriam continues to excel at meeting & exceeding client expectations during the purchasing process. We appreciate your business! Enjoy your new purchase!

October 12, 2019

Excellent experience!!! Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my f More

by mreyez08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
Oct 12, 2019 -

Toyota of Hackensack responded

Thank you for leaving us a 5 Star Review! We are overjoyed to hear that you love your 2017 Toyota Camry! We appreciate that you allowed us the opportunity to be your dealer of choice! Enjoy the Camry and Thank You once again!

October 10, 2019

Excellent experience today at Toyota of Hackensack. Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer’s was terrific answering all my questions a More

by Coacharonson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Toyota of Hackensack responded

Hi Mr, Aronson, we know that you purchased your last vehicle with Parkway, so we greatly appreciate that you allowed us the opportunity to lease you a new 2019 Toyota RAV4. We are glad to hear that Ana was able to attend to all your questions and concerns. Thank you again for your business and we look forward to serving you again in the future!

October 06, 2019

Knowledgeable, proficient and easy to work with. After deciding that we wanted a Toyota Rav, the next step was picking a dealer. We decided on Hackensack Toyota because Miriam Shanken was a pleasure More

by jconeill52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi John, Thank you for your 5 Star review! We are happy to hear that you chose us based on the excellent service that Miriam provided! We appreciate your business and enjoy your new Toyota RAV4!

October 03, 2019

Efficient and pleasant Miriam was excellent from start to finish. She was pleasant, courteous & answered all my questions. She also encouraged me to contact her with any add More

by almslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Thank you for your review! We are happy to hear that Miriam provided excellent customer service during the purchasing process! We appreciate your business!

October 02, 2019

Ana Mayers was awesome. Very knowledgeable about the vehicles. Great customer service. I Will recommend Toyota of Hackensack to my friends and relatives great experience More

by JoseBenny
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Jose,! We are glad to hear that Ana was Awesome! We certainly appreciate referrals! Thank you for your business! Enjoy your purchase!

September 27, 2019

Fastest Car Purchase Ever Miriam was very professional and friendly. She was attentive to our needs and made things happen fast. It took 3 hours from beginning to when I pulled More

by kgabowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are happy to hear that Miriam provided excellent service during your purchasing process and did so in a efficient amount of time! Thank you for your business & we are overjoyed that you love the vehicle!

September 25, 2019

Sales Miriam was great. Worked through obstacles and got things done. Thank you! Stayed with me through the whole process and even followed up after the d More

by rjworthington75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Mr. Worthington, Thank you for your 5 star review! We appreciate your patience during the purchasing process. We are glad to hear that Miriam helped navigate any obstacles you encountered during that time! As always, we appreciate your business and enjoy your purchase!

September 24, 2019

Friendly and informative I haven't bought a car in 12 years (my previous Toyota lasted 220,000 miles!) , so I was nervous. Miriam was very relaxed and friendly and made me fee More

by nancy p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Nancy! We think its amazing that your previous Toyota lasted as long as it did, but its a story we here quite often with Toyota owners! Since you have not made a vehicle purchase in a long time, we are glad to hear that Miriam was patient, and offered multiple options during your purchasing process! Thank you for your business and we hope your vehicle lasts another 220,000 miles!

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