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Toyota of Hackensack

Hackensack, NJ

4.5
3,993 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,993 reviews

January 02, 2020

Ana Mayer’s is amazingly nice! So sweet! She has helped several times and has been absolutely wonderful. I love her honesty and matter-of-factness. Always impressed with her professionalism. More

by Jper2477
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Toyota of Hackensack responded

Thank you for your 5 star review! We appreciate that you took to the time to leave us a review! Ana is one of our highest reviewed sales associates due to her professionalism and her honesty!

January 02, 2020

Ana was beyond wonderful. Such an efficient and nice salesperson. I have had the pleasure of working with her previously and she has been especially informative of what worked for us. More

by Aper0301
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Toyota of Hackensack responded

Thank you for your 5 star review! We are glad to hear that your experience with Ana was both informative and efficient! Returning customers are always appreciated. Thank you for your business! Enjoy our new purchase!

December 31, 2019

Buy Lease We go to dealer to get options for our Sienna lease. Miriam showed us different options and what’s best for us. We end up buying our own car. Easy pro More

by sarah8329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jan 04, 2020 -

Toyota of Hackensack responded

Hi Sarah! Thank you for taking the time to leave us a 5 Star review! We are glad to hear that Miriam offered multiple options before you made a purchasing decision. Thank you again! We appreciate your business!

December 31, 2019

New car Thanks so much to Miriam and Steve for the personal and helpful service you provided. This is my second purchase from Toyota of Hackensack, but certai More

by hcerrati516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve-finance. , Miriam Shanken
Jan 04, 2020 -

Toyota of Hackensack responded

Thank you for your 5 star review! We appreciate that you returned to purchase a vehicle with us for a second time! We are glad to hear that Miriam and Steve was abler to provide assistance during this purchase! Enjoy your new RAV4 and thank you for your business!

December 28, 2019

Purchasing a New Vehicle Miriam was the only person that reached out to me when my lease was almost ready to expire. She was friendly and courteous and made the entire proces More

by PCICCHELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
December 25, 2019

Best car buying experience all due to sales rep. Miriam Shan Miriam was extremely helpful in finding the SUV that was right for us. Negotiations at the end were also done professionally, without any underhanded More

by Lupita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Wesner, Miriam Shanken
Dec 26, 2019 -

Toyota of Hackensack responded

Hi Lupita! Thank you for your review! You requested to work with Miriam through DealerRater & we are glad to hear that she assisted you throughout the buying process! In regards to the documents in finance, cash or finance the electronic documents are required are part of the purchase. Within the documents are DMV, Title documents which are needed in regards to registration and title. Thank you for your business! Enjoy your new purchase! Happy Holidays!

December 24, 2019

Toyota is the best Came to help my sister buy a car before leaving abroad. We had gotten her a Nissan last time, and needed to go back to Toyota. Miriam was so great and More

by EDS1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Dec 26, 2019 -

Toyota of Hackensack responded

Thank you for your 5 star review! We appreciate that you came back to Toyota after purchasing a Nissan. We are glad to hear that Miriam was able to assist in your purchasing process. Thank you for your business! Happy Holidays!

December 24, 2019

Happy Miriam was very helpful. Got me pricing I could afford in the car I wanted. She helped me get new insurance for my car too, I saved over $100 a month! More

by senoritamariaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Dec 26, 2019 -

Toyota of Hackensack responded

Hi Maria! Thank you for your 5 star review! We are glad to hear Miriam was able to find a vehicle within your budget & saved you a $100/month on your insurance! Thank you for your business! Happy Holidays!

December 23, 2019

Love my new car! Great help from Miriam! She worked with us patiently to find just what we were looking for! Will definitely go to Miriam for any questions or assista More

by VELANDIAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Dec 23, 2019 -

Toyota of Hackensack responded

Thank you for your review! We are glad to hear that Miriam was patient and was able to find the exact vehicle you were looking for. Enjoy your purchase! Merry Christmas and Happy New Years!

December 22, 2019

Nixon Gomez is a star Not enough kind words to describe the excellent service provided by Nixon Gomez. This man absolutely tried everything to accommodate me and truly made More

by Hamlet115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
Dec 23, 2019 -

Toyota of Hackensack responded

Thank you for leaving us a 5 star review! We are glad to hear that Nixon was friendly and straightforward in the purchasing process. We appreciate your business! Merry Christmas & Happy New Year!

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