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Toyota of Hackensack

Hackensack, NJ

4.5
3,922 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,922 reviews

July 28, 2024

Once again, we purchased another car from Paul Almeida. He is a pleasure to deal with and made an extremely stressful decision, a pleasant one!!! So far, we are delighted with my new Venza. Thank you, P More

by ROSEPASTERNAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you purchased another vehicle from Paul. He really does go out of his way to make the process as easy as possible for customers. We appreciate your repeat business! Enjoy your new Venza!

July 28, 2024

The service technician was very professional and informative regarding my car issue. He provided great service. Thank you More

by CCMOORE72
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Once again Paul Almeida took great care of me and I leased a new RAV4 Prime. My wife leased one from him last year. More

by TKE277
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Abigail was so patient and helpful! Couldn’t have asked for anyone better. She made it an enjoyable and easy experience. More

by selene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail
July 26, 2024

Excellent customer services. Staff treated us amazingly and we were explained on every step of the process. More

by MICHUCHI1977
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
Aug 01, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service experience was Dana and other personnel was amazing! Thank you for servicing with us! We appreciate your business!

July 26, 2024

Professional service, hospital man, patient conversation, great knowledge on Toyota cars, respectful communication, and nice personality. More

by MATHXHLI
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Jeff was above your expectations! We appreciate your business! Enjoy your new purchase!

July 25, 2024

Issues: When I dropped the car I was told around 3 hours. It took almost 6 New tires installed, but inflation pressure was WAY off: Spec was 35/33 PSI (front/rear). Tires were inflated to 45 psi all More

by PDCLarry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Marissa Giordano
July 25, 2024

John was amazing. He is professional and possess great written and verbal communication skills. It was a pleasure to work with him. More

by sobeira_guillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Awesome experience Paul Almeida is the best I bought so many cars off him for over 15 years at Toyota of hackensack easy, smooth transaction as always, no pressure More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Melvin listened to what I needed and delivered it with great customer service! I will definitely recommend the dealership to anyone I know! More

by MMERCEDES91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Delorbe
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