Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,920 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,920 reviews
September 21, 2024
Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and didn’t apologize. Maybe he was distracted. Overall your dealer ship has always been a great experience. Thank you’ More
by CALSTON813
Verified Customer
September 21, 2024
As Soon as I bought the truck, they did not care about anything to do with the truck. “Take it to Honda, It Still Has Warranty”. anything to do with the truck. “Take it to Honda, It Still Has Warranty”. More
by RA7MEL
Employees Worked With
September 20, 2024
Billy was professional and Courteous very knowledgeable and answered all of my questions. I want to thank Everyone who helped me. and answered all of my questions. I want to thank Everyone who helped me. More
by JIMMYK22002
September 20, 2024
I was very pleased to work with Jeffrey Canlas. Jeffrey was informative and answered all questions that I gave him. In addition, Jeffrey was able to explain some misconceptions I had about the ca Jeffrey was informative and answered all questions that I gave him. In addition, Jeffrey was able to explain some misconceptions I had about the car I was buying. Jeffrey's knowledge about the Toyota automobiles was used to assist me in buying my new car. I look forward to working with Jeffrey in the future to purchase my future Toyota cars. More
by MJMSIMEONE
Employees Worked With
September 20, 2024
Waited two and half hours for an oil change. The service advisors didn't know who i was, where my car was or what service I had. The service advisors didn't know who i was, where my car was or what service I had. More
by MOSESONDC
Employees Worked With
I don't remember due two I had two advisors a red head guy and nasty women
September 19, 2024
It’s a good dealership I like it I want to tell to my all friends about the dealership. all friends about the dealership. More
by BAHARGULPASHAI
September 18, 2024
The attention I received was timely and precise, Jhon Ramirez is an excellent employee and knew how to give me the best option Ramirez is an excellent employee and knew how to give me the best option More
by joseluisconforme1978
September 15, 2024
Jaff and the staff at Toyota of Hackensack were total professionals! Everything was straightforward and they made everything easy. Straight shooters is the phrase I kept using. They helped me with every professionals! Everything was straightforward and they made everything easy. Straight shooters is the phrase I kept using. They helped me with every step of the purchase and explained everything. I would 100% recommend this dealership to friends and family. More
by Eddie F
Employees Worked With
