Toyota of Hackensack

Prompt, professional and great service ! Best dealership in the area ! Staff and facility top notch ! Best dealership in the area ! Staff and facility top notch ! More

Staff was good. The sales rep. JEFF was awesome. Definitely I’ll be doing business again with Home in the near future. The sales rep. JEFF was awesome. Definitely I’ll be doing business again with Home in the near future. More

Well I had such a lovely time even though I had to drive 16 hours that day!!! My sales person Jeff was extremely professional and kind and got me through the whole process without any pressure or coercion t 16 hours that day!!! My sales person Jeff was extremely professional and kind and got me through the whole process without any pressure or coercion to change anything. And mailed back the phone I left in my trade in!!!!’ So glad Jeff called me when I was frustrated by the AI responses I was getting on the computer. If I didn’t live so far away I’d buy a car from those folks again!!! More

Although this review is a little late, I wanted to thank you for the recent service and maintenance my car received at Toyota of Hackensack. The team didn't disappoint, and I’m grateful for the care and ser you for the recent service and maintenance my car received at Toyota of Hackensack. The team didn't disappoint, and I’m grateful for the care and service they provided. Serena Baluyut was kind and courteous, taking the time to explain each service performed, what needed attention, and which parts needed to be replaced. I truly appreciate her clear explanations and the helpful service. More

Big thanks to Cedric the service manager, Zachary, the service advisor and Mike the technician. I've been going to Toyota of Hackensack for 25+ years and the service is always excellent! service advisor and Mike the technician. I've been going to Toyota of Hackensack for 25+ years and the service is always excellent! More

In over thirty-five years of purchasing vehicles across the country, from California to New York, I have rarely encountered an automotive professional who exemplifies the consummate blend of integrity, exp the country, from California to New York, I have rarely encountered an automotive professional who exemplifies the consummate blend of integrity, expertise, and genuine grace demonstrated by Melissa Louissaint. ​Melissa went far beyond the ordinary scope of duty to ensure my family felt valued, informed, and completely at ease. Most remarkably, she chose to remain hours past closing—without obligation—simply to shepherd us through the final stages of the purchase and ensure no detail was overlooked. For my son, who was acquiring his first new car, she was patient, articulate, and immensely educational, transforming what can often be a transactional process into an empowering milestone. ​Her candor was refreshing; she struck an extraordinary balance of securing equitable value for the dealership while conscientiously safeguarding our bottom line. Her warmth, intuitive understanding of family priorities, and unwavering transparency place her in a tier entirely of her own. Melissa has earned our deepest respect and lasting gratitude, and she stands as the definitive benchmark for what client advocacy in the automotive industry ought to be. More

Marissa Giordano worked with me. Amazing Job. Would recommend, she helped me immensely with my car situation. My car was left brand new. Would definitely go back to Marissa! Amazing Job. Would recommend, she helped me immensely with my car situation. My car was left brand new. Would definitely go back to Marissa! More

I had Jeff help me in buying a pre owned 4Runner, He was very helpful throughout the whole process and was easy to work with. The whole process was smooth and painless. Would recommend. very helpful throughout the whole process and was easy to work with. The whole process was smooth and painless. Would recommend. More

Great experience! He was friendly, helpful, and made the whole process easy. Took the time to explain everything without any pressure. Definitely recommend him! He was friendly, helpful, and made the whole process easy. Took the time to explain everything without any pressure. Definitely recommend him! More

I usually go through a broker when I purchase or lease a vehicle, I had some setbacks that didn’t allow me to go with my usual guy. It was a blessing in disguise as I found the vehicle I wanted at Toyota of vehicle, I had some setbacks that didn’t allow me to go with my usual guy. It was a blessing in disguise as I found the vehicle I wanted at Toyota of Hackensack and was lucky to get JP on the phone. He made the whole process seamless and stress free, I’m not used to that at dealerships. Happy to say I walked out of there very content with my new car and the deal that we had worked out. Thanks again JP. More