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Toyota of Hackensack
Hackensack, NJ
4,223 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,223 reviews
December 22, 2025
We had a wonderful experience with Kellen Tavarez! He was very helpful and knowledgeable and deserves 5 stars! We recommend Kellen Tavarez. The last 5 star review I did on dealerrater disappeared so He was very helpful and knowledgeable and deserves 5 stars! We recommend Kellen Tavarez. The last 5 star review I did on dealerrater disappeared so hopefully this one stays up! More
by afenymaria23
Employees Worked With
Kellen Tavarez
December 09, 2025
Very efficient service-very informative from Marissa Giordano on Tuesday-December 9,th helping me arrange with sunlit to get my car repairs performed Giordano on Tuesday-December 9,th helping me arrange with sunlit to get my car repairs performed More
by rizlin2
December 09, 2025
Marissa provided outstanding service during my car service visit. She explained everything in detail, made sure I understood each step, and truly went above and beyond by staying in contact with me th service visit. She explained everything in detail, made sure I understood each step, and truly went above and beyond by staying in contact with me throughout the day. Her professionalism, patience, and dedication made the entire experience stress-free. Excellent customer service at Hackensack Toyota More
by fernandez.rocio
Employees Worked With
Marissa G
December 08, 2025
I am always satisfied whenever I get my services done when working with Marissa at Toyota. when working with Marissa at Toyota. More
by N.natasha25
December 06, 2025
Maritsa is very good at her job, she has very good service, thank you very much !!! service, thank you very much !!! More
by wilminvega
Employees Worked With
December 05, 2025
Marissa, did an amazing job of addressing our concerns and was extremely helpful. I would highly recommend this Toyota with employees like her and was extremely helpful. I would highly recommend this Toyota with employees like her More
by Juan R
December 04, 2025
Assistant Service manager Marissa Giordano was very thorough, explained everything I need to know about my car service. Easy to talk to. I got my car right on time. I didn’t have to wait that long. thorough, explained everything I need to know about my car service. Easy to talk to. I got my car right on time. I didn’t have to wait that long. Facility is very clean, free coffee was great. More
by EMSTJNJ
Employees Worked With
