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Toyota of Grand Rapids

Grand Rapids, MI

4.0
272 Reviews

2555 28th St SE

Grand Rapids, MI

49512

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272 Reviews of Toyota of Grand Rapids

August 06, 2015

30,000 Service Blaine Bensyl is a great service rep. His smile and his attention to the servicing details makes you feel confident that everything will be done prope More

by paul.d.devries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Bensyl
August 06, 2015

Great, professional, helpful, knowledgeable and good people The service department people were great, helpful and explained everything in great detail. I was able to understand the problem and able to make a g More

by cyndirmicajun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Vern
August 04, 2015

Wonderful experience - very satisfied. Nick Harrington did an excellent job in making us feel comfortable and answering all our questions. We were very happy with the way he handled everyth More

by Patty ake
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Harrington
August 02, 2015

Buying a new car Tim Davis did an excellent job working with me on the purchase. He was kind, honest, and helpful. He was also very punctual, which I appreciated. More

by T.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Davis
August 01, 2015

I had a oil change and transmission fluid service The service rep was Ben Dekruyter. He was very polite and friendly. We talked about the cost of the service and how long it would take. The cost wa More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Dekruyter
July 31, 2015

Service Brought my Camry in for routine service. My service was quick and professional. Really appreciate Blaine Bensyl's attention to detail. Will continue More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Bensyl
July 27, 2015

2014 Prius I bought my Prius a year ago and this was my first service on it. Ben Dekruyter and the staff at Toyota of Grand Rapids did a very professional job a More

by ritarita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Dekruyker and Tara Helmer
July 27, 2015

Promt 20K Toyota Care Service I brought my 2014 Camry in for the 20K Toyota Care. The service was promt and Chris Hammond in Service Department was very courteous and helpful. More

by Sing N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hammond
July 26, 2015

Blaine Rocks the Service Department!! Blaine goes way beyond expectation to take care of customers and their vehicles; I trust him with the servicing of my '99 Tacoma. I might even buy a n More

by Blondeshoppegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Bensyl
July 25, 2015

Great job Blaine Blaine Bensyl has been my service representative for four years. He has taken care of my Highlander and Sequoia. Blaine is always friendly and courteo More

by BigBoyToy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben