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Toyota of Grand Rapids

Grand Rapids, MI

4.0
272 Reviews

2555 28th St SE

Grand Rapids, MI

49512

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272 Reviews of Toyota of Grand Rapids

January 08, 2021

I have been a costumer for 21/2 yrs always have question answered and problems salve right away. Love G.R. Toyota .they are always on top of thing thank you More

by brookslinda0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service deptment
January 05, 2021

Been taking my cars to Toyota of grand rapids since 2012. Service agents including damian Wright were always .knowledgeable, friendly, and helpful. I have always been extremely happy with the service and t More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian wright/9688
December 30, 2020

Very efficient and work done on time. Friendly service. Clean waiting rooms with a choice of a quiet room. We always appreciate getting the work done at Toyota, More

by Johnjanfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
December 20, 2020

All went well with my service . The service tech did everything that’s was expected of him/her. Thank you very much for the time my service. More

by gbellwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 12, 2020

I was very satisfied with my service. The person who waited on me was very nice and helpful. I really liked him. His name was. Damian Wright. More

by lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Wright
December 11, 2020

Had appointment for recall service on my vehicle. I dropped it off the day before since I had to be in the area. To my surprise the work was done by 8:30 am ! Service people were very professional and More

by Oldfart52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
December 11, 2020

They replaced my hood release cable and latch assembly on my 2006 Toyota Tacoma....was really becoming a problem....now it works like it’s supposed to again! More

by Spark70
Recommend Dealer
Yes
Employees Worked With
Mandy
December 04, 2020

I love Toyota of Grand Rapids and will continue to only use them when purchasing and servicing my vehicles. Bruce was very helpful during my last service visit. More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Diamond
November 26, 2020

This was my best experience in buying a new vehicle. Right from the start of walking in the door to walking out to my new vehicle. There was no pressure and the explained everything without me feeling More

by kenbailey1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Pratt and Jay Roddenberry
November 19, 2020

Service was great and the person who I dealt with explained everything. Very satisfied. Thanks. The waiting area was conducive to reading or using a laptop More

by Jeffrey.pettinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian
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