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Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.6
642 Reviews

642 Reviews of Toyota of Downtown L.A. - Service Center

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August 24, 2023

I went yesterday for my routine maintenance check up for my car the system they using is amazing for you get an update from time to time.Keep it guys and thank you so much Mr. Abraham for taking good care o More

by markriz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service Crew
Aug 28, 2023 -

Toyota of Downtown L.A. responded

I really appreciate the kind recommendation, Mark. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Aug 28, 2023 -

markriz30 responded

Definitely and this dealership is always my first choice to go. Best regards to all the service crew and keep it up the great job.

August 20, 2023

This is my go to dealership in LA! I trust these guys way more than the Hollywood location. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Sunshine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

August 20, 2023

Me ayudo muy bien en todo, muy amable y profesional. Buen servicio gracias Tony.gracias More

by Locuas93@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

August 19, 2023

Jimmy was very helpful and informative; he answer all of my questions and concerns. Kept me updates with what was happening with my car. More

by Yanelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 19, 2023

Alex is awesome. Always takes care of me! No other dealer service gets work done as fast as DTLA Toyota and no one takes better care of me and my vehicle than Alex! More

by Clarke S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air, Clarke! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Abraham was super friendly and amazing. He made the whole process super easy and I got my car back fast. I will definitely be coming back and only want him as my service advisor. More

by jailenerbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 18, 2023

Awesome service from Gary, he’s extremely helpful and will be clear about any charge or service you get. I forgot my wallet and he assisted with the retrieval of it before they started working on my vehi More

by sergiox03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Muy satisfecha por el servicio ami carro y la a explicacion del servicio al carro More

by Marlen de Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Toyota of Downtown LA Team

August 17, 2023

Maria Arroyo has gone above in beyond to help out with the process of My mother's 2023 Tacoma. You really appreciate people like her that actually care about there customers. You can actually feel she i More

by jlcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

August 16, 2023

This was my first time at this location and it was pleasant. Gary was friendly and kept me informed about my car from drop off to pick up. He was patient and answered the questions I had. He also ensu More

by Fabiola
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Toyota of Downtown L.A. responded

Fabiola, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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