Back

Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.5
644 Reviews

644 Reviews of Toyota of Downtown L.A. - Service Center

Sort by
August 29, 2023

Gracias por no darse por vencido en mi Toyota, me gusta su perseverancia , siento que quedo bien de ruido que hacía, pero no más gracias Marcos y Jimmie. More

by Juan Pérez De Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, The Toyota of Downtown LA Team

Aug 31, 2023 -

Juan Pérez De Paz responded

Gracias a todos los trabajadores de servicio de Toyota de downtown por el trabajo a mi Toyota siena.

August 25, 2023

Awesome service! Although it was going to be a wait time they offered to Uber me home and I thought that was amazing. The time went by so fast! Grateful I was able to More

by Relle
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Downtown L.A. responded

Relle, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 24, 2023

I went yesterday for my routine maintenance check up for my car the system they using is amazing for you get an update from time to time.Keep it guys and thank you so much Mr. Abraham for taking good care o More

by markriz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service Crew
Aug 28, 2023 -

Toyota of Downtown L.A. responded

I really appreciate the kind recommendation, Mark. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Aug 28, 2023 -

markriz30 responded

Definitely and this dealership is always my first choice to go. Best regards to all the service crew and keep it up the great job.

August 20, 2023

This is my go to dealership in LA! I trust these guys way more than the Hollywood location. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Sunshine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

August 20, 2023

Me ayudo muy bien en todo, muy amable y profesional. Buen servicio gracias Tony.gracias More

by Locuas93@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

August 19, 2023

Jimmy was very helpful and informative; he answer all of my questions and concerns. Kept me updates with what was happening with my car. More

by Yanelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 19, 2023

Alex is awesome. Always takes care of me! No other dealer service gets work done as fast as DTLA Toyota and no one takes better care of me and my vehicle than Alex! More

by Clarke S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air, Clarke! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Abraham was super friendly and amazing. He made the whole process super easy and I got my car back fast. I will definitely be coming back and only want him as my service advisor. More

by jailenerbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 18, 2023

Awesome service from Gary, he’s extremely helpful and will be clear about any charge or service you get. I forgot my wallet and he assisted with the retrieval of it before they started working on my vehi More

by sergiox03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Muy satisfecha por el servicio ami carro y la a explicacion del servicio al carro More

by Marlen de Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Toyota of Downtown LA Team

...
9
...