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Toyota of Downtown L.A. - Service Center
Los Angeles, CA
642 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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642 Reviews of Toyota of Downtown L.A. - Service Center
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October 30, 2018
Good customer serice Easy going & nice to talk to. Had my car ready in the time he said we will fast service.thank you keep up the good work. Easy going & nice to talk to. Had my car ready in the time he said we will fast service.thank you keep up the good work. More
by JSLOPEZJR99
Verified CustomerEmployees Worked With
Richard Natividad
October 30, 2018
great service my service took more than 4 hours but it didn't bother me since they offered me free uber ride both way to my house in k town. Jose in service dept. w my service took more than 4 hours but it didn't bother me since they offered me free uber ride both way to my house in k town. Jose in service dept. was very nice and helpful thanks! More
by GUSEULKIM
Employees Worked With
Jose Banuelos
October 30, 2018
Tacoma Service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service and he came out and was very detailed, professional and a gentleman. I will request him on the next service appointment. Thank you Toyota staff, you all do a great job in keep your customers happy. More
by LUPE
October 30, 2018
Thank you Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visi Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visits. More
by jenncan89
Employees Worked With
Jose (helped me with my 10,000 service)
October 30, 2018
Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal. Aka for Toni for any of your vehicle services. More
by JOSE.MATEO83
October 29, 2018
Check up on car driving funky. The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyo The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyota of DTLA to friends and co works keep up the great job. More
by J90IRVIN24
Employees Worked With
Norma Lopez
October 29, 2018
Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a guest was on the phone for over 30 mins and everyone near him could hear his conversations, very annoying. More
by 4sweetness4
Employees Worked With
October 29, 2018
Excellent customer service From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring cust From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring customer service I received by a smart and caring young lady, I can only say I am happy to drive a Toyota! More
by KSILVA3
Employees Worked With
Lauren Whitt
October 29, 2018
Excellent Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job More
by ELNORA.OSEGUERA
Employees Worked With
John Castro
October 29, 2018
Oil change only and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car More
by CHANH_LA90026
Employees Worked With
