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Toyota of Downtown L.A. - Service Center
Los Angeles, CA
642 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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642 Reviews of Toyota of Downtown L.A. - Service Center
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November 10, 2018
Excellent customer service My experience with this Toyota location exceeded expectations. Every employee I encountered there was kind, helpful, and respectful. They were able to My experience with this Toyota location exceeded expectations. Every employee I encountered there was kind, helpful, and respectful. They were able to service my car quickly and efficiently, and even provided me with coffee, snacks, and a space to study while I waited. Their customer service is unbeatable! More
by EDENABRAHAM
Verified Customer
November 05, 2018
Amazing service Great, friendly and convinient service. Gary was very attentive and made it easy for me to get the chore done during a busy work day. Great, friendly and convinient service. Gary was very attentive and made it easy for me to get the chore done during a busy work day. More
by ARANTXASANCHEZCRUZ
Employees Worked With
November 03, 2018
Unwelcome Been having several issues with this dealer since day one. Currently goin threw a extended warranty coverage on a bearing noise my car has and they j Been having several issues with this dealer since day one. Currently goin threw a extended warranty coverage on a bearing noise my car has and they just can figured out what Bering it is. Been in for the same issue about 6 times.. Service manager walks through customer and not even a smile or a welcome ... More
by SALVADOR3000
Employees Worked With
Carlos Badosa, John Castro, Carlos E Perez
November 03, 2018
Easy, Easy, Easy Easiest dealer experience ever. Really. I'm glad I have found this dealership. In a busy world, this is what an automobile maintenance experience shou Easiest dealer experience ever. Really. I'm glad I have found this dealership. In a busy world, this is what an automobile maintenance experience should be like! More
by RRRRUMBLE
Employees Worked With
Erick Alvarez
November 03, 2018
Regular service Gary was great. Just wish there were more prius specialists do that my car would have been finished that day. Regular maintenance was so easy and smoo Gary was great. Just wish there were more prius specialists do that my car would have been finished that day. Regular maintenance was so easy and smooth. More
by stephanie
Employees Worked With
November 02, 2018
Great Service Thank you Roger for your help with my car. Great service. Very friendly and helpful. Was very prompt and called to update me on my car. Thank you Roger for your help with my car. Great service. Very friendly and helpful. Was very prompt and called to update me on my car. More
by Unknown827
Employees Worked With
Roger Omine
November 02, 2018
Customer satisfaction Mike Briseno is fun to deal with. He really made sure that his customers' satisfaction is met to the highest excellent level. He will be one of the Mike Briseno is fun to deal with. He really made sure that his customers' satisfaction is met to the highest excellent level. He will be one of the reasons I will come back to Downtown Toyota for future service More
by PRECY228
Employees Worked With
Michael Briseno
November 02, 2018
Excellent Very friendly staffs & my advisor is very accommodating & honest, ambience of the surroundings is very clean & nice. A job well done keep up the good Very friendly staffs & my advisor is very accommodating & honest, ambience of the surroundings is very clean & nice. A job well done keep up the good job More
by MELICHU
Employees Worked With
October 31, 2018
Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after my warranty runs out More
by BIZABETH895
Employees Worked With
Other Employees :
Jose Ramirez, Jose Banuelos, John Castro, Julio Garcia
October 31, 2018
My First Maintenance Appt. Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next appt is months away I love my car. More
by SHERRYJERNIGAN95
Employees Worked With
Norma Lopez, Edgardo Perez, JC Pedroza, Michael A Ramirez
