Toyota of Downtown L.A. - Service Center

Great service. He is really patience and friendly. From now on I will do all my car's services at his specific dealer with this specific person. He is amazing. now on I will do all my car's services at his specific dealer with this specific person. He is amazing. More

Helpful and great work Another body shop quoted me 4x more to the work that Mike did for me at Toyota of Downtown LA. Mike (Michael Briseno) was responsive and friendly. Ano Another body shop quoted me 4x more to the work that Mike did for me at Toyota of Downtown LA. Mike (Michael Briseno) was responsive and friendly. Another employee checked me in because I dropped my car off a day early. The second employee was also very kind and helpful. They also paid for my ride home. I am extremely satisfied with my experience and highly recommend Mike. Mike also went out of his way to look into parts and advise me on which one to order. More

Great customer service Everyone was welcoming and polite. Not only did I receive a great and fast service but they reviewed over what they did. I was more than satisfied wit Everyone was welcoming and polite. Not only did I receive a great and fast service but they reviewed over what they did. I was more than satisfied with the service. More

Good service great team This is the second time that I have worked with Mike. He’s a very effective communicator. The oil change service was efficient and the ride share is a This is the second time that I have worked with Mike. He’s a very effective communicator. The oil change service was efficient and the ride share is a plus. Thank you! More

Great service Mike Briseno was efficient, honest, trustworthy and knowledgeable. And cheerful! It was very helpful to go over the results of my car’s inspection. G Mike Briseno was efficient, honest, trustworthy and knowledgeable. And cheerful! It was very helpful to go over the results of my car’s inspection. Great service experience. More

great service! Amazing staff, went in for service and had a pleasant experience. Michael who helped me was very friendly and made everything very clear. Loved it! Amazing staff, went in for service and had a pleasant experience. Michael who helped me was very friendly and made everything very clear. Loved it! More

Great Job! From start to finish i am very satisfied with the job they have done on my 2003 Sienna. My vehicle was running very lean with check engine on idling v From start to finish i am very satisfied with the job they have done on my 2003 Sienna. My vehicle was running very lean with check engine on idling very rough could drive, but as soon as Michael looked at my car he took care of it within the time period, and as a result was perfect! I will always bring my Toyota to Michael, and knowing that his there for me I am confident everything will be taken care of.. Thanks Michael! More

The best I've been coming to Toyota of DTLA for years because I always have a great experience... and my car has 110,000 miles! I've worked with Michael severa I've been coming to Toyota of DTLA for years because I always have a great experience... and my car has 110,000 miles! I've worked with Michael several times including today -- and at each service step he explains what will take place clearly and why things need to be done. I feel like I'm getting the best care for my car. Plus Michael and the service staff take care of me... making sure that I understand the process, that I get a Lyft to where I'm going, and let me know the minute it's done or if they have a suggestion. Also, I always leave with a story and a smile on my face! More

Uplifted my starting of the day!! First of.. Michael was very friendly since the start. Being so early in the morning that made it a more comfortable experience off hand. He took car First of.. Michael was very friendly since the start. Being so early in the morning that made it a more comfortable experience off hand. He took care of the paper work, quick and was social while doing so. A sense of humor while having to take care of car things is always a PLUS! So informative and honest! Thank you Michael! Everyone else that works here seems so nice and on it, they ask you if you have been helped! Even the maintenance lady was nice! **im making this my new service check spot other then where I bought the car!! 👍🏼👍🏼 More