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Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.6
642 Reviews
Call Service Center (213) 986-2011

642 Reviews of Toyota of Downtown L.A. - Service Center

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April 25, 2022

I recently had my car serviced and Jimmie Saucedo was super helpful and provided great customer service. More

by estefanynava17
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
Report | Print
Apr 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 07, 2022

Jacqueline Hercules Provided Excellent Customer Service and was very helpful and nice. Thank you Again More

by acvsfade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Hercules
Report | Print
Apr 11, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 01, 2022

Jonathan Lopez is very professional, he is so great in giving customers the best information one needs to keep the cars running in their best shape. More

by narias.arias17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezequiel
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Apr 05, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words! Jonathan is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 31, 2022

It was excellent service, Job done on time, service person Was so kind with knowledge Will go back, More

by j.lee5948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan(john) kim
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Apr 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 26, 2022

Muy contento y satisfecho con la calidad de servicio recibido, muy buena atención, precios aceptables y muy bien organizados More

by alfonsocat50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Afonso! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 25, 2022

Gracias por el buen servicio Sr Alex muy profesional atento y servicial que sigas asi More

by Martin perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Martin! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 12, 2022

Excellent service, very professional and great alertness from the staff, wanna take the time to thank Delia Herrera-Garcia for her help! More

by Rodolfot555791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
Report | Print
Mar 15, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 05, 2022

Amazing customer service skills. I am very please for the attention. Keep with good work More

by hgm11784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 03, 2022

I was greeted on time by Delia at the service center. She was very polite and knowledgeable. She explained my options clearly. She is a credit to the dealership. The service took longer than expected whi More

by lafergolas@twc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
Report | Print
Mar 07, 2022 -

Toyota of Downtown L.A. responded

Thanks for your great review, Joe. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 02, 2022

Best service section I ever has. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. More

by roger_telesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Lopez
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Mar 04, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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