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Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.5
644 Reviews
Call Service Center (213) 986-2011
Today: 6:00 AM - 6:00 PM Open Now
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644 Reviews of Toyota of Downtown L.A. - Service Center

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May 01, 2022

The services are fast and fixed the part in time. The dealership staff are very friendly and helpful in answering all of my questions More

by jcryz421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric cordova
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May 03, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

More
April 28, 2022

Very good service on time they fixed the air bag that was damage and they let me barrow a car for free I like that More

by edenilzon1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2022 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 25, 2022

I recently had my car serviced and Jimmie Saucedo was super helpful and provided great customer service. More

by estefanynava17
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
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Apr 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 07, 2022

Jacqueline Hercules Provided Excellent Customer Service and was very helpful and nice. Thank you Again More

by acvsfade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Hercules
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Apr 11, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 01, 2022

Jonathan Lopez is very professional, he is so great in giving customers the best information one needs to keep the cars running in their best shape. More

by narias.arias17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezequiel
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Apr 05, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words! Jonathan is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 31, 2022

It was excellent service, Job done on time, service person Was so kind with knowledge Will go back, More

by j.lee5948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan(john) kim
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Apr 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 26, 2022

Muy contento y satisfecho con la calidad de servicio recibido, muy buena atención, precios aceptables y muy bien organizados More

by alfonsocat50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Afonso! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 25, 2022

Gracias por el buen servicio Sr Alex muy profesional atento y servicial que sigas asi More

by Martin perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Martin! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 12, 2022

Excellent service, very professional and great alertness from the staff, wanna take the time to thank Delia Herrera-Garcia for her help! More

by Rodolfot555791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
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Mar 15, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 05, 2022

Amazing customer service skills. I am very please for the attention. Keep with good work More

by hgm11784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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