Toyota of Downtown L.A. - Service Center

Outstanding experience at Toyota of DTLA service department. Work completed ahead of schedule and at a great price! Thanks to service advisor Toni Hernandez. department. Work completed ahead of schedule and at a great price! Thanks to service advisor Toni Hernandez. More

Jimmie Saucedo THANK YOU SO MUCH! Great customer service! Very professional and fast turn around Great customer service! Very professional and fast turn around More

Maria arroyo was great. She responded quickly, even on her off day to let me know my part came in. Quick service; I’m happy She responded quickly, even on her off day to let me know my part came in. Quick service; I’m happy More

Service consultant Alex is the best! Our daughter had a car emergency where her brakes went out. They got her in right away and performed all services needed. 5 star review for 5 star se Our daughter had a car emergency where her brakes went out. They got her in right away and performed all services needed. 5 star review for 5 star service! She will definitely be coming back for routine servicing. More

Erik Orellana handled checking me in for my oil change. I had several questions which he answered completely. He was patient and very nice and friendly. I had several questions which he answered completely. He was patient and very nice and friendly. More

Good customer service. A Very nice person and knowledgeable. Keep me informed about my car. A Very nice person and knowledgeable. Keep me informed about my car. More

Jimmie Saucedo is a great and very friendly Service Advisor to deal with servicing my car. He is also very knowledgeable. What I like most was, he gives me a reminder on my next service what needs to Advisor to deal with servicing my car. He is also very knowledgeable. What I like most was, he gives me a reminder on my next service what needs to be done for my safety driving this car. Thumps up! More

Very impressed with Jacqueline hercules, such an amazing employee. She was great in every aspect helping me with my trucks needs. For employees like her is why i will keep choosing downtown toyota for my employee. She was great in every aspect helping me with my trucks needs. For employees like her is why i will keep choosing downtown toyota for my trucks service and needs. More

The process of receiving service is usually very smooth & efficient although this time there was an hour wait due to a shortage of personnel. efficient although this time there was an hour wait due to a shortage of personnel. More

Excellent service. Service done in a timely manner. Gary Kamoshida is very professional and courteous. Service done in a timely manner. Gary Kamoshida is very professional and courteous. More