Toyota of Downtown L.A. - Service Center

Hello, I want to say that my experience at Toyota DTLA was very good, Gary Kamoshida was very kind and attentive to my needs, I am really happy with the customer service. Thank you was very good, Gary Kamoshida was very kind and attentive to my needs, I am really happy with the customer service. Thank you More

Excellent, efficient, and prompt service! Vehicle always runs like a champ after a service visit and staff is very informed and helpful. Vehicle always runs like a champ after a service visit and staff is very informed and helpful. More

Amazing staff and service by Gary Kamoshida and Steve Claude the lead Foreman. Some of the best customer service I've ever experienced, anywhere! Thank you! Claude the lead Foreman. Some of the best customer service I've ever experienced, anywhere! Thank you! More

Jonathan! ! Un excelente muchacho q le ayuda en todo y busca los mejores opciones para el cliente !! Gracias ! Un excelente muchacho q le ayuda en todo y busca los mejores opciones para el cliente !! Gracias More

Super friendly, Jimmie Saucedo was very helpful and communicative and trustworthy. Great customer service experience, he was awesome. communicative and trustworthy. Great customer service experience, he was awesome. More

Gary Kamoshida did such a great job as a service advisor. He was very courteous and helpful and explained what services will be done to inspect if any leakage of engine oil , rotate the tires , change oil an He was very courteous and helpful and explained what services will be done to inspect if any leakage of engine oil , rotate the tires , change oil and the services recommended that my car needs for it to keep running good at 131,000 miles. All this was done in a timely manner and I was happy with the overall service given. I will be coming back for the required service needed on my car. Keep up the great work Gary Kamoshida. More

Everybody is helpful, nice and friendly. I felt at home when I’m there. Thank you Toyotaaaaa🙌🏻 I felt at home when I’m there. Thank you Toyotaaaaa🙌🏻 More

I made an appointment for Saturday, I couldn’t be there on time for my appointment due to unforeseen circumstances. Got there, Dwayne heard me out and didn’t turn me away. He was so helpful, kind, and unde on time for my appointment due to unforeseen circumstances. Got there, Dwayne heard me out and didn’t turn me away. He was so helpful, kind, and understanding. He heard my concerns and taught me a couple of things about my car. They took my car in and had out within the hour. Again, he was so helpful and kind-I truly appreciated the excellent service! More

The service Advisor is very helpful and quickly tends to what your cars or truck needs. Enjoying taking my tacoma here with Alex. what your cars or truck needs. Enjoying taking my tacoma here with Alex. More

Can’t fix the problem after a year. Feeling disappointed , helpless. Hopefully I can find resolution Feeling disappointed , helpless. Hopefully I can find resolution More