Toyota of Downtown L.A. - Service Center

I had called first to see if u can make an appointment for my car since a light came on and they were able to give me an appointment same day and when I got there, there was a line but it went quickly and for my car since a light came on and they were able to give me an appointment same day and when I got there, there was a line but it went quickly and Jimmie listen to my concerns and he was able to give me updates on my car and I appreciated that! As well as giving me a rental while they worked on my car. More

Good service highly reccomended. Especially Joao helped a lot about my issue. I didn't have an appointment but he took care of it. Especially Joao helped a lot about my issue. I didn't have an appointment but he took care of it. More

Great environment. Staff was up-kept even if busy. I was greeted when I entered the facility. Staff was up-kept even if busy. I was greeted when I entered the facility. More

I have had maintenance done here twice already and as a first time car owner the service is so easy going short and to the point absolutely no hassle . Abraham Alvarado has been the one to attend me and is first time car owner the service is so easy going short and to the point absolutely no hassle . Abraham Alvarado has been the one to attend me and is very kind and comforting . More

Fast accurate and effective solutions we’re being suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim pa suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim particularly More

Service advisors are always friendly and helpful. My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate h My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate his help and getting my car serviced within a reasonable time. I was very happy with the service and Toni’s help. Definitely recommend this dealership they have helpful and friendly staff. More

Best Toyota service experience I ever had. Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ More

Carlos provided a great experience. I appreciated the quick service time (was estimated 2 hours, but took less than an hour). Toyota DTLA is efficient, professional, and thorough. I appreciated the quick service time (was estimated 2 hours, but took less than an hour). Toyota DTLA is efficient, professional, and thorough. More

Joao Kim of Toyota Downtown LA is the best! He has helped me with me request timely and efficiently. He has helped me with me request timely and efficiently. More

Gary Kamoshida was very help full he went with me step by step and explain all the service that done and wat service was needed to done for my car he did a great job could not ask for any more great service step and explain all the service that done and wat service was needed to done for my car he did a great job could not ask for any more great service Thank you More