Toyota of Downtown L.A. - Service Center

Very responsive and helpful. He was a pleasure to deal with. I would recommend him to others. He was a pleasure to deal with. I would recommend him to others. More

I came in for oil change and maintenance and I will say that am happy with the way I was being treated especially the guy that attended to Me (Abraham) he was calm and answered all of ny questions…thank y that am happy with the way I was being treated especially the guy that attended to Me (Abraham) he was calm and answered all of ny questions…thank you so much More

Just moved to San Francisco but have a Rav4 with a broken window in LA. Maria and Alex organized getting the glass and getting it installed when I was back in town two weeks later. And they worked with my window in LA. Maria and Alex organized getting the glass and getting it installed when I was back in town two weeks later. And they worked with my insurer to get paid directly. Truly impressive. A+. More

Gary was very professional and friendly. He gave me an estimated time on when my car will be ready and if there were any additional repairs needed. He made my time at the dealership pleasant He gave me an estimated time on when my car will be ready and if there were any additional repairs needed. He made my time at the dealership pleasant and with employees like this working at the dealership I won’t go anywhere else. More

The staff in service are awesome very kind and generous. Always there when I need them Always there when I need them More

Has comfortable seats to wait while your vehicle is in service. It also has good coffee service. It also has good coffee More

The ambiance at the dealership is quite open and comfortable. Everyone I came in contact with were courteous and very helpful. comfortable. Everyone I came in contact with were courteous and very helpful. More

Alex is one of the most reliable team members I’ve encountered. Knowledgeable, friendly, accommodating and informative. It is because of Alex that I take my car to this particular location for service encountered. Knowledgeable, friendly, accommodating and informative. It is because of Alex that I take my car to this particular location for service. Hands down, the best. More

As usual, Gary was professional, clear, and helpful; he talked me through the issue I was facing, gave recommendations, and I was in and out in a timely manner. I continue to return to Toyota Downtown LA a talked me through the issue I was facing, gave recommendations, and I was in and out in a timely manner. I continue to return to Toyota Downtown LA again and again because I am consistently satisfied with the service. More

Jimmie is super friendly and professional and kept me informed of the progress of my vehicle’s repair that was challenging to say the least but his excellent customer service kept me at ease. Issue was r informed of the progress of my vehicle’s repair that was challenging to say the least but his excellent customer service kept me at ease. Issue was resolved with my car and I am very happy. More