Toyota of Downtown L.A. - Service Center

Gary was super efficient, clear and courteous. This is the standard of service Toyota would hope to employ across the board. Simply wonderful! This is the standard of service Toyota would hope to employ across the board. Simply wonderful! More

Professional workers all around. Everyone I’ve dealt with has good customer service and are efficient. Everyone I’ve dealt with has good customer service and are efficient. More

Joao was very professional and courteous. He had my car in for the service immediately. There was an issue checking in with the iPads and he handled the situation very well. We went into his He had my car in for the service immediately. There was an issue checking in with the iPads and he handled the situation very well. We went into his office and checked in from his computer. I would recommend Down town toyota for their sales and service. More

I authorized Carlos to complete the service that he suggested. Picked up my truck and the service wasn’t completed. When I asked why, he claimed he never received the text confirmation when he clearly suggested. Picked up my truck and the service wasn’t completed. When I asked why, he claimed he never received the text confirmation when he clearly did. Didn’t take the time to carefully reread our text thread. He didn’t own up to his mistake and was rude. He made me feel as though he was xxxxing with me. Makes me never want to show up at your service center again. Will certainly buy my next truck at a different dealer. More

Not a good costumer service the wait was ok they take there time but ok there time but ok More

One of the best, She helped me get my car back better than ever! Very helpful and communicative I recommend her if you ever need car help. than ever! Very helpful and communicative I recommend her if you ever need car help. More

Gary in the Service department was very helpful and communicative. I would easily work with him again! communicative. I would easily work with him again! More

Very professional and informative. He helped me with getting vehicle service set up and also provided me of remaining service term for my vehicle. Thank you! He helped me with getting vehicle service set up and also provided me of remaining service term for my vehicle. Thank you! More

By far the best experience I’ve had coming to any dealership, all thanks to Erick! Amazing worker and was very helpful and kind to help me with what was needed for my vehicle. Amazing service by him! dealership, all thanks to Erick! Amazing worker and was very helpful and kind to help me with what was needed for my vehicle. Amazing service by him! More

Just excellent service, amazing customer service. Definitely recommend to friends/family. Way to go Maria!! You’re what makes Toyota a great choice Definitely recommend to friends/family. Way to go Maria!! You’re what makes Toyota a great choice More