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Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.6
642 Reviews

642 Reviews of Toyota of Downtown L.A. - Service Center

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April 17, 2023

Dealership was very friendly and welcoming. Respected my appointment time even though I was bit early. More

by ang.esc.704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 16, 2023

Quick, efficient, and friendly. Abraham definitely made my service visit as pleasant as possible. Thanks. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Brian, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 15, 2023

Punctual, helpful, communicative, and overall a great rep. Thankful to have had Gary for my experience at Toyota — the best experience I’ve ever had at Toyota More

by nikooroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 15, 2023

Very efficient, friendly and very helpful Y guapa ! .. thank you Meria you’re the best!! More

by Rodrigo!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Rodrigo! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 15, 2023

Thank you very much since it was an excellent job, congratulations to Erick, for his professionalism, good customer service, God bless you. More

by Nivia Cordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Nivia, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 14, 2023

One of the best I've had as far as workmanship and communication. Excellent price to have a Toyota Technician working on your car. My next vehicle will be another Toyota, definitely! More

by LARRYMCB10@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Gary Kamushida
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 14, 2023

Always a pleasure to work with; very thorough and professional. Represents the company well. Very good. More

by GammaJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Gamma, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

April 14, 2023

He served very kindly and wholeheartedly. He served very kindly and wholeheartedly. He served very kindly and wholeheartedly. More

by John kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova, Joao Kim
Apr 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, John! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 13, 2023

Maria was very helpful, knowledgeable, and kind. Made the additional services I needed to ask easy! More

by darielle_preston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Darielle! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 13, 2023

Good Easy and comfortable response It's not that much difficult to make an appointment and that's it. More

by jyondo@gmail.com
Recommend Dealer
Yes
Employees Worked With
NA
Apr 17, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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