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Toyota of Downtown L.A. - Service Center
Los Angeles, CA
642 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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642 Reviews of Toyota of Downtown L.A. - Service Center
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October 30, 2023
Alex was so responsive and prioritized getting me help when I had a car problem. when I had a car problem. More
by lizzystaley
Employees Worked With
October 29, 2023
The service is fine, but I always have to wait too long to drop off my car. My service advisor, Gary, was first rate! to drop off my car. My service advisor, Gary, was first rate! More
by Jeff
Employees Worked With
October 27, 2023
This Toyota dealer has the most kind and caring staff ever my service advisor Jonathan Lopez is the best. ever my service advisor Jonathan Lopez is the best. More
by EBERNAL0089
Employees Worked With
October 27, 2023
His customer service is top notch ! I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so plea I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so pleasant and so were colleagues!! Thank you for making my daughters and I feel safe, heard and cared for. More
by Sonia617
October 26, 2023
Maria provided me with The best service possible, thank you maria for your help. I wish there were more maria like you. you maria for your help. I wish there were more maria like you. More
by Carlosm22000
Employees Worked With
October 26, 2023
I arrived at 10:45 and my appointment was at 11 am and I left at 3:20 in the afternoon, every time you wait longer for your car, yesterday I went, it's absurd, it takes a long time, they must do something, left at 3:20 in the afternoon, every time you wait longer for your car, yesterday I went, it's absurd, it takes a long time, they must do something, the wait is too long. More
by orellanaamerica2018
October 23, 2023
I was asking questions about my vehicle and Mr. Anaya wouldn’t look at me. He was just staring at his computer and I was asking questions. It really pissed me off so I denied the service because of Anaya wouldn’t look at me. He was just staring at his computer and I was asking questions. It really pissed me off so I denied the service because of the fact that I had questions and felt ignored. Considering it’s a dealership I would feel like it would be more professional. I did not get that feeling at all and was willing to pay the amount. If you get Alex Anaya he’s unprofessional and ignores ya please be aware. More
by Carlos T.
Employees Worked With
October 21, 2023
Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More
by Josecarcamo
October 20, 2023
The dealership is clean and staffed well despite this being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with anyone else! More
by torib
Employees Worked With
October 17, 2023
Alex was professional, friendly and couteous. Good job Alex! Looking forward to future serbice st DTLA! Good job Alex! Looking forward to future serbice st DTLA! More
by Ann
Employees Worked With
