Toyota of Downtown L.A. - Service Center

Gary Kamoshida customer service and knowledge is above and beyond. The best experience I have ever had at DTLA Toyota. and beyond. The best experience I have ever had at DTLA Toyota. More

Maria was amazing. She could tell I was frustrated when I realized the previous service I received wasn’t explained to me as I had understood it. She immediately offere She could tell I was frustrated when I realized the previous service I received wasn’t explained to me as I had understood it. She immediately offered solutions and offered to help me in ways no other dealership staff member had helped before. I will definitely look to see her again for any future needs. More

Alex has been helpful, responsive, and professional every time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. More

Erick went above and beyond to help me get my truck serviced and back on the road as soon as possible. He was an exceptional communicator, and I will definitely be working with him in the future too. T serviced and back on the road as soon as possible. He was an exceptional communicator, and I will definitely be working with him in the future too. Thank you again, Erick! More

Alex turned a nightmare into something easy. He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the wait He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the waiting list, which seriously changed my life for that period. Thanks, man! More

Jonathan was very helpful responsive and knowledgeable. It was a pleasure to work with him. It was a pleasure to work with him. More

Jimmie was super helpful and very communicative throughout the process. I will definitely be returning! throughout the process. I will definitely be returning! More

Great customer service and was very helpful. Really liked his transparency and very communicative throughout the whole process. Really liked his transparency and very communicative throughout the whole process. More

He was very pleasant and professional. I hope to be able to work with him in the future. I hope to be able to work with him in the future. More