Toyota of Downtown L.A. - Service Center

Gary Kamoshida was knowledgeable and thorough. He explained things in a way that I was able to understand and I felt confident in his services. I recommend Gary as a service advisor for anyone loo He explained things in a way that I was able to understand and I felt confident in his services. I recommend Gary as a service advisor for anyone looking to get great and honest service. Thanks Gary!! More

This is a clean dealership the employees I came in contact with were very professional contact with were very professional More

Alex is awesome. Always willing to help. Excellent customer service. He is my to go person. He always explains everything is detail and I know my car is in good hands Always willing to help. Excellent customer service. He is my to go person. He always explains everything is detail and I know my car is in good hands when Alex is involved. More

Mr Kim, is excellent. Probably one of the best service reps I've encountered. I've had all makes from Benz, BMW etc. This guy understood the problem, tried to rectify it. Probably one of the best service reps I've encountered. I've had all makes from Benz, BMW etc. This guy understood the problem, tried to rectify it. Did exactly what he said as my issue was a little strange on a lifted sienna. Still tried to make it happen. Used this dealership, first time, for service. Decided to wait for the car, 3hrs. Comfortable atmosphere, food and drinks available *paid, free wifi, comfortable seating. Text to communicate if wandering around or leaving. More

Conveniently located to my home and work to provide service to my auto in a timely manner. service to my auto in a timely manner. More

5 5 5 Gary was informative and shared facts that related to my vehicle. He told me of my options and was very helpful and professional. to my vehicle. He told me of my options and was very helpful and professional. More

Alex was very helpful and took good care of me. He even installed my windshield wiper blade replacements himself, free of charge. Thanks Alex He even installed my windshield wiper blade replacements himself, free of charge. Thanks Alex More

Helpful easy gets the car look at fast good at explaining things on what the car needs things on what the car needs More

Alex is the best. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. More

Jimmie was great. Very transparent and communicative. Thanks for everything Jimmie! This was a good experience Very transparent and communicative. Thanks for everything Jimmie! This was a good experience More