Toyota of Downtown L.A. - Service Center

I always do maintenance on weekend, just realized how fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. More

Jonathan responded in a timely manner and answered all of my questions during my time with DTLA Toyota. Very appreciative! my questions during my time with DTLA Toyota. Very appreciative! More

I will recommend Gary he is very knowledgeable and helpful! Next time I go to car service, I will look for you! Thanks so much Gary. helpful! Next time I go to car service, I will look for you! Thanks so much Gary. More

Erick is awesome! He is always so helpful and looks out for the customer! I always get great customer service from him which is why I always go to Toyota of Downtown He is always so helpful and looks out for the customer! I always get great customer service from him which is why I always go to Toyota of Downtown More

It’s easy to make appointments and getting my car serviced is usually quite fast. serviced is usually quite fast. More

Above & Beyond! I believe Erick is very professional, ethical & smart, he knows his stuff. He answered all my questions and he was never frustrated when I asked him I believe Erick is very professional, ethical & smart, he knows his stuff. He answered all my questions and he was never frustrated when I asked him to elaborate about the problem my car was having. Keep up the good work! More

Toyota DTLA has been very helpful in maintaining my low mileage 2009 Prius in excellent operating condition mileage 2009 Prius in excellent operating condition More

Good customer service Good customer service, friendly and positive attitude. Vehicle was ready in the window time Carlos told us. positive attitude. Vehicle was ready in the window time Carlos told us. More

Maria was very helpful, she assisted me with my service. I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood an I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood and comfortable! I would recommend working with Maria with your questions or anything in general! Thanks Maria! More

Excellent Excellent costumers service Excellent customer service and very professional Excellent customer service. And very professional and patient with the customers. service and very professional Excellent customer service. And very professional and patient with the customers. More