Toyota of Downtown L.A. - Service Center

Gary is the best. Very straightforward. Knows his stuff. He doesn’t make you feel that you are pressure to get other car services. He takes his time to explain regardi Very straightforward. Knows his stuff. He doesn’t make you feel that you are pressure to get other car services. He takes his time to explain regarding your car services. I took my car in for an oil change. He literally waited and check back on me to ensure I got my vehicle once it was done from services. My next oil change, I will definitely ask for him to help me out. More

I had a good experience there. The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back i The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back if I needed another repair that I need the dealership for. Even though they’re pricey. More

Great customer service, and appreciated the breakdown and detail to the issues that were found and detail to the issues that were found More

Great service! He was very helpful and answered all of questions. He kindly directed me to the person I needed to talk to. Thank you so much for your help I really He was very helpful and answered all of questions. He kindly directed me to the person I needed to talk to. Thank you so much for your help I really appreciate it! More

Amable, cortes tiene respuestas a las preguntas que yo hice,buen servicio y es un placer contar con personal asi. hice,buen servicio y es un placer contar con personal asi. More

Buen servicio y muy amables, puntuales en tiempo se servicio y el trabajo fue bien hecho servicio y el trabajo fue bien hecho More

It was my first visit to this location for regular maintenance due to a recent business relocation. Everything and everyone was courteous during my recent service visit. The only thing missing was a maintenance due to a recent business relocation. Everything and everyone was courteous during my recent service visit. The only thing missing was a complementary car wash which was standard at my prior service location. More

Excellent service ,very knowledgeable and caring and courteous and a very professional and helpful to others courteous and a very professional and helpful to others More

I went to do a transmission fluid change and they said they changed it, somebody fixed my transmission because I had a little problem with a solenoid and the mechanic told me that the dealer never flushed they changed it, somebody fixed my transmission because I had a little problem with a solenoid and the mechanic told me that the dealer never flushed the old fluid and the charged me $330 for not doing anything the Guy was Carlos Pelayo More

Arroyo was super kind ! Answered all my question and made sure my issues were fixed. She was always fast at replying and keeping me informed. We need more employees like her Answered all my question and made sure my issues were fixed. She was always fast at replying and keeping me informed. We need more employees like her always so kind hearted. More