Toyota of Downtown L.A. - Service Center

This place is a machine! So impressed with how they managed a huge line of cars to be serviced So impressed with how they managed a huge line of cars to be serviced More

The dealership is clean and has plenty of space to sit and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I es and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I especially appreciate not feeling pressured into extra services. I also appreciate the technician’s video of the work that was done and what is recommended, again with no pressure. More

Great and efficient service, amazing and accommodating, awesome service. Respectful and nice. Very helpful about what was needed awesome service. Respectful and nice. Very helpful about what was needed More

Gary was very helpful in going through every service my car required, taking his time & making sure I understood everything & answered any questions I had. car required, taking his time & making sure I understood everything & answered any questions I had. More

Alex is amazing. He was extremely helpful and answered all my questions. My car was ready when he said that it would be. He was extremely helpful and answered all my questions. My car was ready when he said that it would be. More

Thank you Alex for your time a an excellent service, thank you again I'm very pleased. thank you again I'm very pleased. More

This dealership is sketchy on the sales side, but on the service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my steering wheel was slashed, and no one knew how it got there. Disappointed, but I was assured it would get investigated. More

Made my visit quick and easy no hassle. Was able to get my car in out exactly in the time he said. Was able to get my car in out exactly in the time he said. More

Jimmy was very helpful and professional. He kept me updated with the progress of my car and he made my experience pleasant. He kept me updated with the progress of my car and he made my experience pleasant. More

As always, excellent customer service. Very professional and responsive. He always makes our experience worthwhile. Very professional and responsive. He always makes our experience worthwhile. More