Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,947 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,947 reviews

March 19, 2026

Excellent service, friendly staff, quick response, and a smooth, satisfying overall customer experience. Thank you More

by Juan Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Toyota of Downtown L.A. responded

Thank you for your kind words, Juan! We’re thrilled to hear that you had an excellent experience at Toyota of Downtown L.A. with our friendly staff and quick service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

March 19, 2026

"Terrible customer service at Toyota of Downtown LA. Your staff is refusing to let customers speak with management and literally telling people to 'call another day' for order confirmations. I have a va More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Recepcionista 03/18/26 7:21pm
Report | Print
Mar 23, 2026 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 16, 2026

Good I bought a new car 2026 Tacoma the person gave me the car without the 4 floor mats. I have to talk to the manager then they gave me the floor mats. More

by guaxacoy8j35
Recommend Dealer
Yes
Employees Worked With
I forgot the name.
Report | Print
Mar 17, 2026 -

Toyota of Downtown L.A. responded

Thank you for your feedback. It's great to hear you purchased a new 2026 Toyota Tacoma from Toyota of Downtown L.A. We appreciate you bringing the floor mat situation to our attention. We understand how important it is to have everything in order when you take home your new vehicle. If you have any further concerns or need assistance, please feel free to reach out to us. We value your experience and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

March 10, 2026

Nos trataron muy bien en el dia que fuimos a comprar el carro nos enseñaron el carro More

by Miguelnava59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos bravo
Report | Print
Mar 10, 2026 -

Toyota of Downtown L.A. responded

Gracias por compartir tu experiencia positiva con Toyota del Centro de Los Ángeles, Miguel. Nos alegra saber que recibiste un excelente servicio y que te mostraron el auto correctamente. Esperamos verte pronto. ¡Disfruta de tu nuevo vehículo! Atentamente, The Toyota of Downtown LA Team

March 09, 2026

Downtown Los Angeles Toyota is truly a professional, transparent, and customer-focused Toyota dealership. Overall, this was one of the best dealership experiences I’ve had. I would highly recommend this More

by Kamran Meshkani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ryu & Noah Schmerling
Report | Print
Mar 09, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Kamran! We’re thrilled to hear that you had one of the best dealership experiences at Toyota of Downtown L.A. Your recommendation means a lot to us, and we look forward to assisting you with any future service or purchases. Come visit us again soon! Sincerely, The Toyota of Downtown LA Team

February 27, 2026

The employees were very nice. I like that there’s someone greeting you when you first arrive More

by KTODD92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience at Toyota of Downtown L.A. and appreciated our friendly team and greeting upon arrival. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

February 26, 2026

Tania was the best salesperson to go to if you need a new or used car. She gets straight to the point and understands your needs. More

by florangel104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania
Report | Print
Feb 27, 2026 -

Toyota of Downtown L.A. responded

Thank you for your feedback! We're thrilled to hear that Tania provided you with such excellent service at Toyota of Downtown L.A. Her dedication to understanding our customers' needs is truly commendable. We hope to assist you again in the future. Sincerely, The Toyota of Downtown LA Team

February 21, 2026

Albert Lara made car buying incredibly easy. No hassle, no pressure and straightforward deal Albert Lara very professional and kind attitude made it the best car buying experience I've had More

by Antioch60
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Report | Print
Feb 22, 2026 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We're glad to hear that you had a wonderful car buying experience with Albert at Toyota of Downtown L.A. Our team strives to make the process as easy and straightforward as possible. We appreciate your feedback and look forward to welcoming you back for any future needs! Sincerely, The Toyota of Downtown LA Team

Mar 01, 2026 -

Antioch60 responded

I want to thank to Albert and Tania. They made a follow up call to make sure everything was fine and if I needed anything. Two weeks later Tania contacted me and asked if I needed any help with my Grand Highlander. I want to thank them again for their service and kindness

February 18, 2026

Patient and friendly He is a great young man who is very friendly and patient in communication (because we don't speak the same language). I am very satisfied with this car purchase activity. More

by Wenying890111
Recommend Dealer
Yes
Employees Worked With
Daniel Carrillo
Report | Print
Feb 19, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Wenying! We’re thrilled to hear that you had a positive experience with us at Toyota of Downtown L.A. and that our team member was able to assist you effectively, despite the language barrier. We appreciate your feedback and look forward to seeing you again soon for your next car purchase. Sincerely, The Toyota of Downtown LA Team

February 13, 2026

Tania was excellent, she gave us a excellent service Tania explain to us all the concerns I have More

by Myrnavall73
Recommend Dealer
Yes
Employees Worked With
Tania
Report | Print
Feb 14, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Myrna! We’re thrilled to hear about your positive experience with Tania at Toyota of Downtown L.A. It’s great to know she provided you with excellent service and addressed all your concerns. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

1
2
3
...
195