Back

Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,942 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,942 reviews

February 13, 2019

Hurry up and wait! All people I dealt with were very courteous and informative. I had to wait a very long time between interactions, mostly without explanation. The only More

by timdeitra
Recommend Dealer
Yes
Employees Worked With
Jaime Perez, Andrea Delcid
Feb 13, 2019 -

Toyota of Downtown L.A. responded

Thanks for your great review, Tim. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, David Shin - General Sales Manager

February 13, 2019

Excellent customer services Very great service and very satisfied with my experience. The dealers were very friendly and had been very helpful with answering any questions or dou More

by JUAREZ_1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Margarito Ayala
Feb 13, 2019 -

Toyota of Downtown L.A. responded

Thank you for your great review! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager

February 12, 2019

DTLA Toyota is the BEST As a first time buyer Edgar and Eduardo answered ALL of my questions and made the process easy! They made me feel comfortable about all of my decision More

by MALDONADOFIFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Sanchez, Eduardo Reyes
Feb 13, 2019 -

Toyota of Downtown L.A. responded

It was a pleasure to read about your first buying experience working with Edgar and Eduardo! Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, David Shin - General Sales Manager

February 11, 2019

Most Responsive, Most Professional, Most Helpful I shopped so many makes, models, and dealerships for my recent car purchase. It was exhausting but I didn't want to settle. DTLA Toyota was the most p More

by LouiseK
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, James Mcgillivray
Feb 12, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, David Shin - General Sales Manager

February 09, 2019

Great First Time Buyer Experience John Vega was incredibly helpful and eased my first time buyer worries. He was very personable, fair, and honest. Jason Park was also great, he helped More

by ayayron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Park, John Vega
Feb 10, 2019 -

Toyota of Downtown L.A. responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, David Shin - General Sales Manager

February 06, 2019

Great Buying experience Staff was very professional and helpful. Made the buying experience very easy and stress free. Left with a new car at a great price I was satisfied wi More

by kevin.o1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Jason Park
Feb 06, 2019 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, David Shin - General Sales Manager

February 05, 2019

Excellent experince buying my new Tacoma! The staff was timely and knowledgeable! I was looking for a new Tacoma and got assisted in finding the tmright one for me! Very happy! More

by micheleg83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Bryan Kennedy, Philip Kim
Feb 05, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

February 04, 2019

Awsome friendly and proffesional Internet sales rep. John Vega was of great help and support. Even though I didn't get what I was looking for, he helped a lot on getting me a car I w More

by J. Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Park, John Vega
Feb 05, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, David Shin - General Sales Manager

February 02, 2019

Thank you team. Excellent experience. Easy and painless. Richard and hank made the purchasing experience very easy. I was about to find my car, sign and leave in no More

by officiallystarted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Richard Silva, Brian Lee
Feb 03, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

February 01, 2019

Great customer service and great deal on brand new Toyota corolla and made us feel like it’s ours second home and really took care of us More

by JASONCALDERON97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Oscar Sorto
Feb 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, David Shin - General Sales Manager

...
181
...