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Toyota of Downtown L.A.
Los Angeles, CA
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,839 reviews
October 31, 2018
Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after my warranty runs out More
by BIZABETH895
Verified CustomerEmployees Worked With
Other Employees :
Jose Ramirez, Jose Banuelos, John Castro, Julio Garcia
October 31, 2018
My First Maintenance Appt. Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next appt is months away I love my car. More
by SHERRYJERNIGAN95
Employees Worked With
Norma Lopez, Edgardo Perez, JC Pedroza, Michael A Ramirez
October 31, 2018
Exelente Me trataron muy bien El sr wilson muy amable si recomendaria este dealer todo personal son muy amables a todos los ke me atendieron muchas gracias.. Me trataron muy bien El sr wilson muy amable si recomendaria este dealer todo personal son muy amables a todos los ke me atendieron muchas gracias.. More
by GUSTAVOGARCIA1976GG74051
Employees Worked With
Wilson Barrios, Willder Reyes, Oscar Sorto
October 30, 2018
Good customer serice Easy going & nice to talk to. Had my car ready in the time he said we will fast service.thank you keep up the good work. Easy going & nice to talk to. Had my car ready in the time he said we will fast service.thank you keep up the good work. More
by JSLOPEZJR99
Employees Worked With
Richard Natividad
October 30, 2018
great service my service took more than 4 hours but it didn't bother me since they offered me free uber ride both way to my house in k town. Jose in service dept. w my service took more than 4 hours but it didn't bother me since they offered me free uber ride both way to my house in k town. Jose in service dept. was very nice and helpful thanks! More
by GUSEULKIM
Employees Worked With
Jose Banuelos
October 30, 2018
Excellent service Everything am looking for I found here excellent service Elizabeth Cortez is so excellent person help me to much god bless her job I love toyota Everything am looking for I found here excellent service Elizabeth Cortez is so excellent person help me to much god bless her job I love toyota More
by leonardo.rodriguez76
Employees Worked With
Kyoung Chun, Elizabeth Cortez, Aurelio Lopez
October 30, 2018
Tacoma Service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service and he came out and was very detailed, professional and a gentleman. I will request him on the next service appointment. Thank you Toyota staff, you all do a great job in keep your customers happy. More
by LUPE
October 30, 2018
Thank you Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visi Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visits. More
by jenncan89
Employees Worked With
Jose (helped me with my 10,000 service)
October 30, 2018
Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal. Aka for Toni for any of your vehicle services. More
by JOSE.MATEO83
October 29, 2018
great service fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur p fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur purchase More
by ALEJANDROADAME81
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
