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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,828 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,828 reviews

November 27, 2018

Awesome Buying Experience! I have purchased many vehicles in the past, and the experienced that I received in dealing with Hank surpassed all previous buying experiences. Dealin More

by PPAIZ
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Yhonier Mora
Nov 29, 2018 -

Toyota of Downtown L.A. responded

Thank you so much for leaving this awesome review of our dealership. Hank truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, David Shin - General Sales Manager

November 26, 2018

Great experience purchasing Elizabeth Cortez was an amazing sales person. From the beginning to end of the deal she was welcoming and open to talking things thoroughly. She was e More

by Lily2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Cortez
Nov 29, 2018 -

Toyota of Downtown L.A. responded

Thank you so much for this lovely review, Lily! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Elizabeth was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, David Shin - General Sales Manager

November 24, 2018

Very satisfied I like the professional people that are interested and help you get the what you want at the price you can afford I will recommend my friends and fam More

by EMMENDOZA716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Mehmet Ayhan, Daniel Giron
Nov 26, 2018 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager

November 24, 2018

Excellent Was good experience people is super friendly, I like to going there always have what I need. This is my second time getting car 🚗 there am happy the More

by VASQUEZ91CONSUELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Granados, Georges Kalaja
Nov 26, 2018 -

Toyota of Downtown L.A. responded

Thank you so much for this lovely review! We appreciate all of your kind words and thank you for returning to our dealership. If you have any further needs, please come back to see us. Sincerely, David Shin - General Sales Manager

November 20, 2018

Philip Kim is the Best Philip displayed excellent customer satisfaction! My finance manager as well as Philip displayed great professionalism. I would highly recommend frien More

by PMADRAZO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hong, Bryan Kennedy, Philip Kim
Nov 21, 2018 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Philip and our team. Take care and have a great day. Sincerely, David Shin - General Sales Manager

November 19, 2018

Smooth Purchase The purchase of my 2019 Camry SE was hassle free, straight forward and without difficulties. Raymond, the sales man, was to the point and look for ev More

by Jijusino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Nov 21, 2018 -

Toyota of Downtown L.A. responded

Thank you and congratulations on your purchase! We are so pleased that Raymond could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We hope to see you again! Sincerely, David Shin - General Sales Manager

November 19, 2018

It was good Over all, your representative was excellent and kind. Explain every detail functions and mechanism, and structure. Advise how to maintain and get se More

by SUNGLIM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none, Peter Kim, Ji Suh
Nov 21, 2018 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, David Shin - General Sales Manager

November 17, 2018

Efficient Ray was great in finding the car. The price is not the best, but the car is certified. The dealer have sufficient information on the site. More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Nov 18, 2018 -

Toyota of Downtown L.A. responded

Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, David Shin - General Sales Manager

November 17, 2018

The team Good prices,awesome costumer care team,the employees at this location are a great asset to this company who I have grown to live and trust. More

by ARTUROC2311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez, Elizabeth Cortez, Bryan Kennedy, Aurelio Lopez, Norma Juarez
Nov 18, 2018 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback.  Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service!  We look forward to seeing you again in the future.  Thanks again! Sincerely, David Shin - General Sales Manager

November 16, 2018

2019 toyota Corolla hatchback The dealer did an excellent job in giving me options and meeting my expectations. The dealer worked with my needs to find an affordable car. More

by YESSIELPZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Italo Rivas, Oscar Sorto
Nov 18, 2018 -

Toyota of Downtown L.A. responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, David Shin - General Sales Manager

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