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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,829 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,829 reviews

January 12, 2019

This Toyota team is awesome! Everyone was great to work with. We're so glad we bought from this dealership. My husband loves his 4Runner. He's the happiest guy ever! More

by LCB818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Richard Silva, Brian Lee
Jan 14, 2019 -

Toyota of Downtown L.A. responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, David Shin - General Sales Manager

January 12, 2019

Excellent Customer Service My experience was exceptional at Toyota of Downtown LA. Our salesperson "Jorge" was very polite and patient in working with us. He explained the pros More

by THAMALSIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leivano, Jason Park, Oscar Sorto
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jorge. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, David Shin - General Sales Manager

January 12, 2019

Excellent The salesperson was very helpful and and explained and guided me throughout the process. I had little difficulty with the transaction and was comforta More

by EUGENEPAEK0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

January 11, 2019

Awesome Upon locating a vehicle at this dealership, I brought my college daughter in for a test drive. It was an awesome drive and great purchase! More

by ADONAI9494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Carlos E Perez, Oscar Sorto
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Toyota of Downtown LA. Congratulations on your daughter’s new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, David Shin - General Sales Manager

January 11, 2019

Quick and Painless I used the Costco buying program and it was quick and Painless. Hank showed me all my options and walked me right through the process while making sur More

by boomer
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Brian Lee
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this review, Boomer. We are pleased to hear that Hank was able to provide an efficient and overall positive experience. Sincerely, David Shin - General Sales Manager

January 11, 2019

It was the best The guy showed me the exact car I wanted and made the deal which I wanted best toyota show room ever best best best best More

by OSAMAPARAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Denis Ruiz, Jonatan Monterroso
January 11, 2019

AWESOME!! The guy showed me the exact car I wanted and made the deal which I wanted best toyota show room ever best best best best!!! More

by TUMINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager

January 10, 2019

Smoothest transaction by best salesman I was referred to this dealership by the Costco auto program. When I called Philip, he was extremely helpful and so efficient. He asked a couple of q More

by Carbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Philip was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, David Shin - General Sales Manager

January 09, 2019

Awesome experience with Philip Kim Philip is a wonderful, considerate and intelligent dealer who helped our family get a great car for a fantastic deal. He handled the process with care More

by kc555999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! Philip is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, David Shin - General Sales Manager

January 08, 2019

Phillip Kim was the best I talked with Phillip on the phone before going in. He was easily the most helpful sales person I've dealth with when buying a car. There were a few s More

by rbels001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim
Jan 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing about your visit with us, and congratulations on your new car! Philip is an asset to Toyota of Downtown LA, and it is encouraging to hear he impressed you by delivering our trademark service. Happy driving! Sincerely, David Shin - General Sales Manager

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