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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,829 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,829 reviews

January 27, 2019

Great Jin was amazing. Made it a super enjoyable experience. I would fecdowmjd him to anyone I know lookingbtonswoop yo a Toyota! Thanks Jin. You the absol More

by Cletts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Jan 27, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

January 24, 2019

Very Helpful I have given my recent experience at Toyota of Downtown a 5 star rating because of the salesman that helped me. Miguel Lopez was extremely helpful, kn More

by MONTESMGAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez, Jason Park, Oscar Sorto
Jan 25, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

January 24, 2019

This dealership was very professional, clean and helpful. The services I received were excellent! The place was very well organized and everyone there really tended to our needs. I will definitely be recommen More

by neida.arevalo.87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Perez, Julio Garcia
Jan 25, 2019 -

Toyota of Downtown L.A. responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience a great one. We look forward to working with you or anyone you might send our way in the future. Sincerely, David Shin - General Sales Manager

January 23, 2019

Hank was awesome! I had been looking for a car close to a month, with no luck of finding something I loved at my budget. Multiple test drives later and dealing with hor More

by herliz0617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam
Jan 25, 2019 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Shin - General Sales Manager

January 22, 2019

Great experience Ever w/ a car purchase People at Downtown Toyota are very efficient & courteous . The entire deal was explained to me in great detail , and the car was delivered in a timely More

by carlosc71957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Georges Kalaja, Franklin Rivas, Jin Chun
Jan 25, 2019 -

Toyota of Downtown L.A. responded

Carlos, thank you for the feedback! We are happy to hear about your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

January 18, 2019

How car shopping should be. This is the first time I’ve felt comfortable inside a car dealership. Raymond treated me with respect and carefully explained anything I didn’t unders More

by merlikeburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Ray Lewis, Franklin Rivas
Jan 20, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, David Shin - General Sales Manager

January 17, 2019

Excelente Good personal, good cars, I loved , the services is very good, all people is very nice, i recomend use Toyota, is the best for my life More

by ARITA251271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Oscar Vega Ramirez
Jan 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, David Shin - General Sales Manager

January 17, 2019

Great experience Julio Garcia @DTLA Toyota was great and a pleasure to work with. Located the vehicle I was interested and provided me a great deal. Thank you to all a More

by RDRFAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Julio Garcia, Bryan Kennedy
Jan 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

January 17, 2019

Great experience, will recommend Hank was so very helpful. I was double minded on which car was right for me. Hank was very patient and compared different cars and got us in the car t More

by pkanwal0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Brian Lee
Jan 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, David Shin - General Sales Manager

January 12, 2019

Good experience They have been so great, helpful, the service was great and they helped us with every question we had, will definitely recommend this dealership to fr More

by sky.emm.ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington , Willder Reyes, Oscar Sorto
Jan 14, 2019 -

Toyota of Downtown L.A. responded

Sky, we are so glad we could take care of all of your needs at Toyota of Downtown LA. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, David Shin - General Sales Manager

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