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Toyota of Downtown L.A.
Los Angeles, CA
1,829 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,829 reviews
February 19, 2019
Sales experience was great!!! Sales experience is great! Julio and Brian were very knowledgable and answered all my questions. Everyone was very friendly. I would definitely recomm Sales experience is great! Julio and Brian were very knowledgable and answered all my questions. Everyone was very friendly. I would definitely recommend others to visit Toyota of Downtown LA. More
by DIOCELINE R.
Verified CustomerEmployees Worked With
Julio Castellon, Duban Barrios, Brian Lee
February 18, 2019
Great salesman John Vega was good to work with. John was courteous and not pushy as salesmen tend to be but he was on it he got us the exact 4runner we wanted and di John Vega was good to work with. John was courteous and not pushy as salesmen tend to be but he was on it he got us the exact 4runner we wanted and did it impressively quick. I will be purchasing the Tacoma with him next. More
by joabthe1
Employees Worked With
Oscar Vega Ramirez, John Vega
February 18, 2019
A very convenient and easy purchase The seller man, Jorge Leviano, was very kind, helpful and informed. His diligence and his boss, Carlos, willing to make a deal with me, make easier my The seller man, Jorge Leviano, was very kind, helpful and informed. His diligence and his boss, Carlos, willing to make a deal with me, make easier my decission to buy my RAV4. More
by IVONNEGUZMANVERA
Employees Worked With
Jorge Lievano Aguilar, Aurelio Lopez, Carlos E Perez, Oscar Sorto
February 16, 2019
Great service Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the wh Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the whole time! More
by MARIFLORES1593
Employees Worked With
Other Employees :
Aman Abraham, Wilson Barrios, Oscar Vega Ramirez
February 16, 2019
Super exelente Great service I recommend Toyota of down town They took care of me and they offer you the best service margarito It’s a great salesman I will go back Great service I recommend Toyota of down town They took care of me and they offer you the best service margarito It’s a great salesman I will go back on the future More
by LUISSUAREZ2424666
Employees Worked With
Margarito Ayala
February 14, 2019
In this case Toyota of Downtown LA made it easy. Everyone we dealt with was professional and curteous. That good about this was that most everything was taken care before getting to the dealership. B Everyone we dealt with was professional and curteous. That good about this was that most everything was taken care before getting to the dealership. Basically we just went and sign papers. How good was it? Great! In the future my nephew is buying a Toyota and we headed Downtown. Cannot thank you enough for the price of the car and the interest rate. More
by tasmsuarez
Employees Worked With
Franklin Rivas, Oscar Vega Ramirez, Jin Chun
February 13, 2019
Excellent customer services Very great service and very satisfied with my experience. The dealers were very friendly and had been very helpful with answering any questions or dou Very great service and very satisfied with my experience. The dealers were very friendly and had been very helpful with answering any questions or doubts that I had. More
by JUAREZ_1970
Employees Worked With
Willder Reyes, Margarito Ayala
February 13, 2019
Hurry up and wait! All people I dealt with were very courteous and informative. I had to wait a very long time between interactions, mostly without explanation. The only All people I dealt with were very courteous and informative. I had to wait a very long time between interactions, mostly without explanation. The only problem was the wait. More
by timdeitra
Employees Worked With
Jaime Perez, Andrea Delcid
February 13, 2019
WARRANTY IS A SCAM! Went to Toyota of downtown to use my warranty for my tire on Monday, February 11th, 2019. They told me that the warranty would cover the rim and tire Went to Toyota of downtown to use my warranty for my tire on Monday, February 11th, 2019. They told me that the warranty would cover the rim and tire. Despite the fact that I had purchased my tire at a different location and asked me to come in on Wedneday 6:30 am 2/13/19. So I did, after waiting for 3 hours they finally came up to me to say that the tire has not been delivered and that I would have to come back a different day. I explained that it was unsafe to drive in a spare tire in the rain and they suggested for me to get a rental. They wanted to charge me full price for the rental and got them to split the price leaving me to pay $15.00. Once I was at work I got a phone call saying that I would be charged $375 dollars because my warranty wouldn't cover my sensor. I feel that this completely unfair. Nothing was said on Monday when I went in. Infact, I was told that the warranty would cover the entire price and they slowly started adding more and more to my bill. If you buy a car from them make sure you get your money worth More
by NoemiL
Employees Worked With
Other Employees :
Jimmy Choi, Brandon Graham, John Castro, Christopher Cokonis, Richard Natividad, Roger Omine
February 12, 2019
DTLA Toyota is the BEST As a first time buyer Edgar and Eduardo answered ALL of my questions and made the process easy! They made me feel comfortable about all of my decision As a first time buyer Edgar and Eduardo answered ALL of my questions and made the process easy! They made me feel comfortable about all of my decisions as well as giving me options. A huge fear I had was that I would be pressured into a purchase. Never once did I feel pressure. I am so happy with everything! More
by MALDONADOFIFC
Employees Worked With
Eduardo Reyes, Edgar Sanchez
