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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,829 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,829 reviews

February 26, 2019

Octacvio fue muy amable Mi experiencia fue muy buena. La atencion y el aerviciio fue excelente. En definitiva recomiendo el lugar. Me trataron de una manera reapetable y sali More

by Jazmin.1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Camarillo, Georges Kalaja
Feb 27, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

February 25, 2019

Outstanding customer service! Great experience! They make you feel like if you’re at home. Make a deal happens for your budget. Second purchase. They always work something out for More

by MANFRE2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Willder Reyes, Elmer Gerrera
Feb 25, 2019 -

Toyota of Downtown L.A. responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, David Shin - General Sales Manager

February 23, 2019

Outstanding service Excellent, friendly, and hassle free experience overall. The Sales Agent was fantastic and made a normally stressful situation much easier. I went in More

by Mike1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Feb 24, 2019 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, David Shin - General Sales Manager

February 23, 2019

Excellent Salesmanship Excellent, friendly personnel, hassle free process. Just a couple of visits was enough to make a choice. No other dealer contacted or any other bran More

by pooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Feb 24, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, David Shin - General Sales Manager

February 21, 2019

in and out in 3 hrs efficient, courteous and transparent. walked in got to test drive the car i was interested in and a few hrs later drove off in a a new car. More

by raulmartell306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez, James Mcgillivray, Oscar Sorto
Feb 21, 2019 -

Toyota of Downtown L.A. responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, David Shin - General Sales Manager

February 21, 2019

Chevy Avalanche LTZ Black Diamond Sales reps were nice and helpful and answered all my concerns. Mr. Silva and Mr. Ramirez were nice and very helpful, returned all my text message befo More

by apippins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, Oscar Vega Ramirez
Feb 24, 2019 -

Toyota of Downtown L.A. responded

I am happy to hear your time spent with our team was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, David Shin - General Sales Manager

February 20, 2019

New 2019 Prius LE Raymond Lewis help us well throughout the process without pressure,for me that a biggie because I am not a new car buyer.Profoundly Toyota LA downtown More

by Fixhow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis, Jason Park
Feb 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for your great review! We're glad to have Raymond on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager

February 20, 2019

Buyer I went to the Toyota of Downtown L.A a few weeks ago looking for a new car and had the pleasure of getting a salesperson named Norma. She and the wor More

by charlesvan411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kennedy, Oscar Vega Ramirez, Norma Juarez
Feb 20, 2019 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, David Shin - General Sales Manager

February 19, 2019

Great price Was looking for a out the door price and they gave me a awesome ho haggle price. Would definitely recommend. Ask for Richard Silva or Philip Kim. More

by guillermovasquez123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, James Mcgillivray
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Shin - General Sales Manager

February 19, 2019

GREAT EXPERIENCE Process went seamless and I got the car I wanted. Ray was very knowledgeable and made the car buying experience worth the while. Thank you More

by @HDTAYFILMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ray and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, David Shin - General Sales Manager

Feb 28, 2019 -

@HDTAYFILMS responded

I WOULD LIKE TO RETRACT MY REVIEW. I WISH I NEVER WENT TO TOYOTA DOWNTOWN. MY CAR HAD 2 SERVICE LIGHTS COME ON AFTER TWO DAYS AND ITS BEEN NOTHING BUT A NIGHTMARE DEALING WITH SERVICE. DANNY GAVE ME A LOANER AND PROMISED TO GIVE ME A CALL LAST SATURDAY AND HERE IT IS THURSDAY AND I STILL HAVENT RECIEVED A CALL. I WANT TO GIVE THE CAR BACK AND GO TO A DEALERSHIP THAT HAS BETTER CUSTOMER SEEVICE.

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