Back

Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,839 reviews

April 09, 2019

Best car shopping at dealer ever We are fortunate to have been able to have Julio Garcia as our sales associate. He was patient, kind, and very attentive. We are extremely happy worth More

by mandoe79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Garcia, Bryan Kennedy, James Mcgillivray
Apr 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

April 09, 2019

Awsome Service Men Facility was clean and nice. Team of service man (Charlie Jin greets us with smile and explain things to us nicely, Ji Suh tried to find good match f More

by CHRISTINAHAN4774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Jin, Ji Suh
Apr 10, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

April 08, 2019

Excellent Customer Service Mike is very friendly and attentive. He helped me two times. First time, I came to DTLA Toyota. Mike made sure my car is taken care of from a battery More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager

April 08, 2019

New car Helpful in sales and explained everything about the Toyota Camry hybrid that I bought. I like the hybrid and it is very efficient for me. More

by RO04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Washington Del Salto Calvachi, Brian Lee
Apr 09, 2019 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, David Shin - General Sales Manager

April 04, 2019

super satisfactory service! I am so glad to have found this service department. Since moving to SoCal, I've tried many service departments and this has by far been the best. Orig More

by heliumjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
April 03, 2019

Accommodating and effective Parking is a nightmare, I don't like to be told prices aren't negotiable, all prices are negotiable. No hagle only means that the dealer is unwilling More

by Bridges_usnavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Oscar Vega Ramirez
Apr 04, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. We appreciate hearing all comments so we can provide the best service to our customers. I'm happy to hear that you are enjoying your purchase. Don't hesitate to reach out with any questions in the future. David Shin - General Sales Manager - dshin@dtlamotors.com

April 02, 2019

GREAT I love this dealer. They always treat us like family and they also have great costumer service. Thats one of the reasons my family and I always go bac More

by mariafrivera1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez, Duban Barrios, James Mcgillivray
Apr 02, 2019 -

Toyota of Downtown L.A. responded

Hi Maria and thanks for the great feedback! We're very happy that our team has always been there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, David Shin - General Sales Manager

April 01, 2019

great service Mike is a very courteous and professional. Very friendly and professional. The service was outstanding.very professional very friendly person eager More

by hlapik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 02, 2019 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager

March 29, 2019

Buen servicio al cliente Yo lo recomiendo, yo ya referi a mi hermano y algunas amistades porque dan buen servicio al cliente y son muy amables y te explican bien More

by ALFAROIVING16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Jason Park, Israel Rodriguez
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager - dshin@dtlamotors.com

March 29, 2019

Good experience Second time I buyer here. Carla salimbangon helped me the first time. Since that first experience I been recommending people to the online reps. Bet More

by ALEXHERNANDEZ3938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, John Vega
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Hello Alex and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Carla was there to provide you with such exceptional service! Thank you again and congratulations on your new car. David Shin - General Sales Manager - dshin@dtlamotors.com

...
164
...