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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

April 30, 2019

i was completely satisfied with the services. Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an More

by JIMMYHA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Rivas, John Vega
Apr 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, David Shin - General Sales Manager

April 30, 2019

Excellent Dealership. JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and ex More

by CAS6664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Apr 30, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, David Shin - General Sales Manager

April 28, 2019

Excellent Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. More

by Oscar.ortiz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

April 28, 2019

Service I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. More

by Gt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager

April 27, 2019

Quick an easy I got my tires changed. They told me to come in at 6, and they would take care of it from there. Mike pulled me aside and called me a car to take me h More

by MaxGarc1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager

April 25, 2019

Excellent Service Advisor Mike is an honest and helpful top of the line service advisor. He has recommended service maintenance that have improved my car issues or simply impro More

by Zion2012$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager

April 24, 2019

awesome experience, very friendly environment. easy to see cars inside and choose which car you would like to take home. sales persons very honest and friendl More

by GERBERPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramos, Luz Mendoza, and Andres Marquez, James Mcgillivray
Apr 24, 2019 -

Toyota of Downtown L.A. responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, David Shin - General Sales Manager

April 24, 2019

Excellent Purchasing a new car from this dealership was the best things I’ve done as a new car buyer. Best customer service would recommend this dealership with More

by Rincon41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Bryan Kennedy, Jorge Valle
Apr 24, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback regarding your experience at Toyota of Downtown LA and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, David Shin - General Sales Manager

April 24, 2019

Upfront and honest Mike is awesome. He's the type of guy that if he doesn't know the answer to your question, he'll find the person who does and will get you an answer. More

by djtoken1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 25, 2019 -

Toyota of Downtown L.A. responded

DJ, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our team. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Chris Cokonis - Service Manager

April 23, 2019

It was fast and easy . They were very accommodating took my old car give me a new car just like that Everyone was friendly and accommodating Inviting hemisphere More

by CECELIAMITCHELL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Oscar Vega Ramirez
Apr 23, 2019 -

Toyota of Downtown L.A. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, David Shin - General Sales Manager

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