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Toyota of Downtown L.A.
Los Angeles, CA
1,844 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,844 reviews
August 10, 2019
Thank you Ray! Thank you Ray for dealing with us in such a professional, friendly, and fair manner. You made what can be an anxiety-provoking experience very straigh Thank you Ray for dealing with us in such a professional, friendly, and fair manner. You made what can be an anxiety-provoking experience very straight forward and sensible. We will go out of our way to find you next time we need to buy a new car. -David Carrell More
by David
Employees Worked With
Ray Lewis
August 09, 2019
exelent i had a Great Experience at toyota of downtown frienly costumer service and the sales person is amazing I'm so happy whit my purchase and so glad he i had a Great Experience at toyota of downtown frienly costumer service and the sales person is amazing I'm so happy whit my purchase and so glad he heped me out More
by OCTAGON1985
Verified CustomerEmployees Worked With
Italo Rivas, Oscar Sorto
August 09, 2019
Perfect Service Thank you, Mr. Suh When I buying my vehicle Mr. Suh team working perfectly process. It’s so impressive. I’ll buys with you, next time too. Thank Thank you, Mr. Suh When I buying my vehicle Mr. Suh team working perfectly process. It’s so impressive. I’ll buys with you, next time too. Thank you again. More
by STEVEMAENG7
Employees Worked With
Peter Kim, Ji Suh
August 09, 2019
Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She texted me with updates and let me know the exact time the car was done. She sent a Lyft and I was driving away 30 minutes later. More
by Gary John
Employees Worked With
August 06, 2019
Ridiculous and Unprofessional I purchased a brand new car from this dealership; both times I went back I ended standing waiting by car to, “wait for advisor.” My car is here to se I purchased a brand new car from this dealership; both times I went back I ended standing waiting by car to, “wait for advisor.” My car is here to serviced, that’s all. 15 minutes waiting for what? It’s a rude, obnoxious dealership. More
by Bb11
Employees Worked With
John Castro
August 05, 2019
Quick and Smooth Purchase I dislike making large purchases such as a vehicle and I am happy it was stress free. The staff were helpful, attentive, and polite. I definitely reco I dislike making large purchases such as a vehicle and I am happy it was stress free. The staff were helpful, attentive, and polite. I definitely recommend it. More
by delacruzalvaro5
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, James Mcgillivray
August 02, 2019
My review Friendliness, cleanliness, knowledgeable, willing ness to listen to our needs, trying to accommodate to our requests, polite, pricing is especially im Friendliness, cleanliness, knowledgeable, willing ness to listen to our needs, trying to accommodate to our requests, polite, pricing is especially important to us, overall an A rating experience, no doubt about it. More
by VZE267PE
Employees Worked With
Esther Zhang
August 02, 2019
Ray Is Awesome! This experience was great due to my sales person, Ray Lewis. He was nice, personable and fair. He was a pleasure to work with and I would highly rec This experience was great due to my sales person, Ray Lewis. He was nice, personable and fair. He was a pleasure to work with and I would highly recommend him to anyone! More
by SUZANNE.GRIPPALDI
Employees Worked With
Georges Kalaja, Ray Lewis
August 02, 2019
Elmer Herrera Great Customer Service Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a l Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a lot of knowledge about the car that we got. Thank you Elmer you ROCK 👍 More
by AGUILAS2650
Employees Worked With
Carlos he was great as well , Georges Kalaja, Oscar Sorto
August 02, 2019
5 stars great customer service Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge me, provided Lyft rides from and to the dealership.Great customer service. Thank you again Michael Briseno More
by Kace
Employees Worked With
Michael Briseno
